• Learning Management Team Lead Jobs in Philippines - 25364046

  • Mondel?z International
  • Philippines
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Mondelz International, Inc empowers people to snack right in over 160 countries around the world Were leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum Our 90,000 colleagues around the world are key to the success of our business Great people and great brands Thats who we are

Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way

The Learning Management Team Lead is responsible for leading a team of Learning Management Specialists and Jr Specialists for a particular MIU Faculty / cluster of Function Academies They are also expected to carry out expert tasks within the Learning Management System and for managing the end-to-end process for specific learning programmes

Some of the key accountabilities for this role will include (but are not limited to)

Managing a Team of Learning Management Specialists and Jr Specialists

Ensure processes and services are delivered in line with agreed service levels, customer service and key performance indicators

Ensure the Team is equipped and ready to support the scope of all agreed learning programs/processes

Enhance team capability and skills via regular upskilling and cross-training activities;

Seek ways to make the process and service simpler, more effective and more efficient

Learning Program Management

Act as Program Intake Lead where key responsibility is to accurately capture detailed course requirements from Program Owners in order to create a Course Playbook that ensures effective delivery of training programs

Prioritize appropriately the concurrent multiple requests from Program Owners and allocate to the Learning Management Specialists and Jr Specialists ensuring accurate, high quality service delivery

Manage end-to-end delivery of complex/high priority learning programmes (such as signature leadership abilities development programs) scheduling, enrolment management, facilities and instructor liaison, tracking, monitoring & controlling the budget, etc)

Manage invoicing and purchase orders relating to assigned programs

Compile and analyse evaluation results, identify key themes, summarize and present to Program Owners;

Maintain process documentation and detailed course requirement records

Learning Management System Administration(LMS)

Carry out complex administrative tasks within the LMS including creating and publishing course offerings, creating and scheduling standard reports, creating/deactivating references within the system eg instructors/facilities, create modify evaluations and checklists, UAT of new e-learning content, etc

Applying and Sharing LMS skills & Knowledge

Act as LMS super user provide guidance and training to other LMS users on how to use the system (new hires, refresher training, system changes, etc) Validate system errors reported by users; escalate for resolution as required; manage impact of genuine errors until resolved

Test LMS features and functionality to ensure they work as expected (applicable to project phase, system changes, upgrades, etc) Prepare test data, devise test scenarios, record test results, contact with System Administrators

Maintain training documentation as the system evolves

Support implementation of new functionality (testing, training others);

Prepare data for loading into the system (for example, cleansing and formatting data to support migration of historical training records) and carry out mass loads into the system

Continuous Improvement

Contributes to an environment that is passionate about simplification, and seeks ways to make the user practice better, and the process and service simpler and more cost effective

Relationship

Builds strong relationships within the Global Learning Management Team, across the MBS HTR delivery organization and with Program Owners/vendors as required to support program delivery

Qualifications

Do you have what it takes

Practice of administering training or other similar events Must have a clear, practical knowledge of how training programmes are managed in a large, geographically dispersed organization

Broad or deep practice in working with a Learning Management System Application (any platform) eg SuccessFactors, SABA, SumTotal & Cornerstone

Practice with eLearning development tools / author ware, learning content managements systems, or basic HTML coding skills preferred

Practice in knowledge cascade including training others and creation of process documentation (for example, SOPs)

Excellent people management and team development skills

Excellent communication organizational, problem-solving, and multi-tasking skills Must be able to operate effectively in a constantly changing environment and use initiative and personal resourcefulness to proactively manage contingency or emergency situations

Capability to work a flexible schedule

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Manufacturing/Industrial
Functional Area : HR/PM/IR/Training
Role : Training & Development
Salary : As per Industry Standards
Deadline : 09th Jun 2020

Key Skills:

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