• Lead On Site Services Specialist Jobs in United Kingdom - 25052691

  • United Kingdom, Uk
  • Save Job
  • 10 - 13 Years
  • Posted : above 1 month

Job Description:

Lead On Site Services Specialist ( Job Number 1922134 )

Lead Onsite Services Specialist

About Us

Baker Hughes, a GE company (NYSEBHGE) is the worlds first and only fullstream provider of integrated oilfield products, services and digital solutions Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own

People are a key part of our success and how we do business; hence, we invest in our 64,000 employees in over 120 countries Fostering a diverse and inclusive workforce is not just the right thing to do, but critical to achieving a competitive advantage

Follow Baker Hughes, a GE company on Twitter BHGECo, or visit us at BHGEcom

Role Summary

Bently Nevada is a leading global supplier of products and services for assessing and ensuring the mechanical and thermodynamic health of industrial equipment The company maintains nearly 100 offices in the principal industrial centers of 43 countries, serving a broad base of more than 25,000 customers in the power generation, petrochemical, and numerous other industries Bently Nevada is part the BHGE Oil & Gas business

Bently Nevada Supporting Service Agreements (SSA) are a key business growth area in Aberdeen and center around the installation, commissioning and optimization of the System 1 and Smart Signal software platforms, to deliver remote monitoring, diagnostics and consultancy

Essential Responsibilities

SSA contract primary point of contact within the customers organisation for the BHGE Bently Nevada product line

Develop and refine the System 1 installations to be best in class for 1st line remote monitoring and diagnostics of covered assets

Define contract Key Performance Indicators (KPIs) in conjunction with Sales Manager/Customer

Implement / update SSA project schedule into service team schedule

Ensure all aspects of SSA contract are carried in accordance with contract commitments (including execution and KPI status)

Carry out SSA contract review meetings to schedule (minimum quarterly)

Complete / update a quarterly SSA review scorecard and review with regional SSA operations leader

Lead quarterly meetings with relevant salesperson to discuss SSA execution, ROI and future opportunities

Presentation of ROI case histories to senior customer personnel, covering EHS, Production and Maintenance impact

Create SSA procedures where required

Assign resources to carry out audit tasks

Review SSA reports and other project documentation

Issue customer reports and upload to SSA Web Portal

Ensure SSA Web Portal is current and maintained

Review and report monthly SAP financial performance for SSA project (cost / margin)

Review and update SSA Action Tracker

Recognise and produce value stories

Continuously develop SSA execution strategy to improve quality, duration of contract deliverables and variable cost productivity

On-going review of Condition Monitoring techniques to identify opportunities for improvement using current / new technology or by developing processes

Identify upsell opportunities for growth of SSA scope and other hardware, software and service pull-through sales

Training and mentoring of less senior/experienced SSA Site Leads and MDS Engineers with technical development plans in conjunction with the Western Europe MDS Technical Leader

Assist in development of and delivery of MDS training courses for internal engineers and customers


A 4-year college degree is required A BS in Mechanical Engineering or equivalent is needed

8 years experience in machinery diagnostics and condition based maintenance
VA ISO Level II certified
Demonstrate authority and assurance dealing with people
Excellent written and oral communication skills to convey technical concepts to business and technical personnel
Ability to work under stressful working conditions
Project Management Skills
Strong computer skills using MS Office software
Mechanical trouble shooting skills
Hands-on approach
Ability to read, interprets, and understands mechanical prints
Knowledge of rotating machinery operation and controls systems
Knowledge of O&G Upstream/Downstream processes
Knowledge of machinery protection and management systems

Desired Characteristics

Knowledge of Bently Nevada products and services
5 years of vibration analysis or 10 years industry (energy and/or oil & gas) experience
MSc in an engineering discipline is preferred
Basic familiarity with computer network systems
Membership in a technical society such as IMechE, BINDT or Vibration Institute



This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization

Baker Hughes, a GE company is an Equal Opportunity Employer Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Learn more

Career Level Standard

Job Services

Primary Location Europe-United Kingdom-Aberdeen City-ABERDEEN

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Petroleum/Oil and Gas/Power, Projects/Infrastructure/Power/Energy
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 10th May 2020

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