Job Description:

Freshworks Inc is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer The companys suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers Founded in October 2010, Freshworks Inc is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India Freshworks has its HQ in San Bruno, California, and global offices in India, UK, Australia, and Germany The companys cloud-based suite of SaaS products is widely used by over 100,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco

Job description

Were looking for passionate engineers who love Linux, who are intimately familiar with fundamentals of OS and able to automate the iterative task with optimized scripts Were looking for highly motivated and talented engineers who are passionate about engineering velocity and automation The complexity of our application traffic continues to increase as we scale out our microservices architecture to meet our subscriber demand Our goal is to ensure that we successfully deliver high availability and application traffic across the cloud infrastructure

Responsibilities

* Serve as a primary point responsible for the overall health, performance, and capacity of our systems

* Troubleshoot and resolve issues escalated by customers and Internal systems

* Involve in incidents root cause analysis

* Review Application & Infra monitoring changes

* Work with other team leads to develop SOP documents

Requirements

* Atleast 6 years of Linux/Unix administration

* Strong understanding of Networking Concepts

* Experience in Application & Infrastructure Monitoring (Nagios, New Relic,Datadog,Splunk, Sumologic,etc)

*Scripting experience is a must (Shell/Python/Perl/Rubyetc)

* Experience with AWS or other Cloud offerings

* Understanding of Web fundamentals (HTML, JavaScript, CSS, Server Side Programming and Database)

* Strong understanding of DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTP, HTTPS, TLS, IPSec, concepts of VPN and other internet protocols

* Experience in leading NOC team

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 10th May 2020

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