• Lead/Head - Operations - Education Jobs in Noida,India - 23838835

  • Zallery

Job Description:

This role is for an education-focused technology company (E-learning)

Based out of companys Noida office and closing working with the CEO and Board Members, you will serve as the go-to-person and key point-of-contact to all internal stakeholders, facilitating alignment between global & local internal teams dedicated to technology, product, course creation, professor alignment, marketing, and strategy

In this role you will be responsible for managing our end-to-end process of a companys online live class experience, working closely with cross-functional teams This means that you are frugal in your approach, entrepreneurial, and a project management enthusiast You will also participate in identifying great ways to improve outcomes for learners, improve product offerings, helping refine the companys product & business strategy and ensure increased profitability for the company

Key Qualifications

- Over 6 years of work experience in management consulting, high growth startups etc

- Tier 1 colleges post graduate / MBA degree

- Excellent written, communication and analytical skills

- Ability to build consensus throughout multiple levels of organizations, and be adept at developing relationships at all levels

A successful candidate will

- Be a strong operational & project management expert by managing & planning overall project timelines, budgets, deliverables and resources

- Proactively pre-empt and solve for long term solutions whilst being able to pivot and be flexible on short term needs

- Manage cross-functional teams within internal & external stakeholders responsible for successful delivery

- Develop process and systems to improve customer success & satisfaction

- Create business growth strategies

- Exercise sound judgment when working with teams to create, manage and communicate succinctly delivery and launch plans including projects that fall outside the norm

- Manage day-to-day escalations and troubleshooting of operational issues

- Be a source of truth, exude patience and instill trust in your customers

- Thrive in curiosity

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 18th Apr 2020

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