• Lead Content Strategist , Content Systems Jobs in United States Of America

  • United States Of America, Usa

Job Description:

Lead Content Strategist, Content Systems

USA - Washington - Seattle


Do you want to use your content strategy skills to help people go places Do you enjoy complicated content challenges at enterprise scale Lets talk about the growing UX content strategy team at Expedia The content strategy discipline has big things ahead of it in 2019 and we need leaders who want to help grow the influence and practice across the organization

As a Lead Content Strategist at Expedia, you will be joining in a multidisciplinary design team to co-create useful, meaningful, and cohesive product experiences and narratives rooted in relevancy, simplicity, and delight In this role, you will define content (photos, descriptions, structured data, user-generated reviews, and more) that helps answer traveler questions about where to go and where to stay You will work on the presentation of destination and product content in the experience as well as the systems and structure that deliver that content

Youre perfect for this role if youre a content strategy player coach with one or more of the following skills information architecture, storytelling, information management, content design, or UX writing You are a skilled communicator who is good with words, and a strategist who can create, curate, edit, and align large volumes of information You are also a systems-thinker who thinks about content organization and structure You can lean on standards but you love to experiment and move quickly

Specific things youll be doing Dig into user research to identify content needs and gaps across multiple stages of the user journey
Assess competitor content and user experiences for content coverage, quality, gaps, and emerging content trends
Conceptualize creative ways to use original, licensed, and user-generated content to meet user needs
Think about content as a system, developing and maintaining content standards as a way to influence both quality and efficiency for experiences
Influence the back-end systems that deliver our content to improve the experience for users
Write clear and consistent product content everything from broad positioning to tooltips to notifications
Communicate your findings, recommendations, and content specifications through content matrices, user scenarios, presentations, comps, prototypes, and style guides
Work collaboratively with fellow content strategists as well as designers, engineers, business strategists, product managers, SEO specialists, and many others to conceptualize content-focused experiences and bring your work to life
Describe and present your methods, explorations, and rationale along with a recommendation to varied audiences
Contribute to the elevation of content strategy as a discipline within Expedia Group
Lead content strategy discipline-specific projects such as brand and standards development, editorial process, or team skill development

What you offer Being a strong writer and communicator is a given youre a designer and words are your design language Youre also a systems thinker who understands content structure and how to align information across systems and touchpoints An understanding of UX, technology, and the role content plays in design is key You advocate for solutions that balance the needs of customers with business objectives

We know theres no single path to becoming a content strategist So, we look for

More than 7 years professional experience with content strategy for large enterprise web sites or applications, especially consumer-facing and transaction-focused interfaces
Understanding of the development, sourcing, and governance of both structured and unstructured content types
Knowledge of mobile first and responsive content strategies
Experience writing and revising content for the user interface
Experience with localization and writing for a global audience
Experience with the UX lexicon and working in the UX design process
Understanding of SEM and SEO
Strong communication and facilitation skills that encourage both ideation and collaboration
Bachelors degree in relevant field English, Communications, Linguistics, Journalism, HCI, Design

Expedia Group recognizes our success is dependent on the success of our people We are the worlds travel platform, made up of the most knowledgeable, passionate, and creative people in our business Our brands recognize the power of travel to break down barriers and make peoples lives better that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so

Whether youre applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach We relentlessly strive for better, but not at the cost of the customer We act with humility and optimism, respecting ideas big and small We value diversity and voices of all volumes We are a global organization but keep our feet on the ground so we can act fast and stay simple Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you

Our family of travel brands includes Brand Expedia, Hotelscom, Expedia Partner Solutions, Egencia, trivago, HomeAway, Orbitz, Travelocity, Wotif, lastminutecomau, ebookers, CheapTickets, Hotwire, Classic Vacations, Expedia Media Solutions, CarRentalscom, Expedia Local Expert, Expedia CruiseShipCenters, SilverRail Technologies, Inc, ALICE and Traveldoo

Expedia is committed to creating an inclusive work environment with a diverse workforce All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status This employer participates in E-Verify The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employees I-9 to confirm work authorization

Full time


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Graphic Designing/Animation/We b Designing
Salary : As per Industry Standards
Deadline : 14th Mar 2020

Key Skills:

Company Profile:


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