• Lead Access Services BizOps engineer Jobs in Ireland - 23295797

  • MASTERCARD
  • Ireland
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Who is Mastercard

We are the global technology company behind the worlds fastest payments processing network We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless We ensure every employee has the opportunity to be a part of something bigger and to change lives We believe as our company grows, so should you We believe in connecting everyone to endless, priceless possibilities

Job Title

Lead Access Services BizOps engineer

The Protect BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices

- Are you a born problem solver who loves to figure out how something works
- Are you a CI/CD geek who loves all things automation
- Do you have a low tolerance for manual work and look to automate everything you can
we would love to hear from you!

Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations We need team members with an appetite for change and pushing the boundaries of what can be done with automation Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must

Mission
The role of business operations is to be the production readiness steward for the platform This is accomplished by closely partnering with developers to design, build, implement, and support technology services A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations

We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders

Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications

Responsibilities

For all team members
Engage in and improve the whole lifecycle of servicesfrom inception and design, through
deployment, operation and refinement
Analyze ITSM activities of the platform and provide feedback loop to development teams on
operational gaps or resiliency concerns
Support services before they go live through activities such as system design consulting,
capacity planning and launch reviews
Maintain services once they are live by measuring and monitoring availability, latency and
overall system health
Scale systems sustainably through mechanisms like automation, and evolve systems by
pushing for changes that improve reliability and velocity
Support the application CI/CD pipeline for promoting software into higher environments
through validation and operational gating, and lead Mastercard in DevOps automation and
best practices
Practice sustainable incident response and blameless postmortems
Take a holistic approach to problem solving, by connecting the dots during a production
event thru the various technology stack that makes up the platform, to optimize mean time to
recover
Work with a global team spread across tech hubs in multiple geographies and time zones
Share knowledge and mentor junior resources

Qualifications

Required, HANDS ON experience supporting, administering and engineering solutions
surround Access Management including specifically ISAM and ancillary web services
including (AIMWS, CSPWS) in a large Global Enterprise
Experience with algorithms, data structures, scripting, pipeline management, and software
design
Systematic problem-solving approach, coupled with strong communication skills and a sense
of ownership and drive
Ability to help debug and optimize code and automate routine tasks
We support many different stakeholders Experience in dealing with difficult situations and
making decisions with a sense of urgency is needed
We need team members with an appetite for change and pushing the boundaries of what can
be done with automation Experience in working across development, operations, and product
teams to prioritize needs and to build relationships is a must

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law

If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodationmastercardcom and identify the type of accommodation or assistance you are requesting Do not include any medical or health information in this email The Reasonable Accommodations team will respond to your email promptly

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Educational/Training
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 01st Feb 2020

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