• L2 Support and Maintenance Engineer Jobs in Czech Republic - 23778122

  • GEMALTO DIGITAL SECURITY LIMITED
  • Czech Republic
  • Save Job
  • 2 - 5 Years
  • Posted : above 1 month

Job Description:

L2 Support and Maintenance Engineer ( 19000411 )

General Description

As a Support & Maintenance Engineer Level 2 for the Gemalto Global Services team, you will manage operations for systems, tools and applications, ensuring their stability and integrity, while meeting customer service levels

A week in the life of a Support & Maintenance Engineer (L2)

Administration, maintenance, troubleshooting and incident resolution, if required in cooperation with the Client or 3rd party suppliers
Performing Level 2 support based on troubleshooting instructions and techniques for in-scope applications
Maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services
Perform introduction and deployment of new applications in the Production Test and Production Environments
Leading the optimization of service reliability, performance and security
Provide technical guidance to your peers and connected teams
Following internal procedures and processes
You will participate in the definition for operation needs for new coming services

Knowledge, Skills and Experience

To succeed at this job, you must have experience with C and UNIX / Linux shell script programming, Oracle or MySQL database, knowledge of WebLogic administration, experience with managing production systems in Cloud or Hybrid Cloud, knowledge of debugging methods and tools, monitoring tools such as OP5, ELK or Grafana, and have client facing experience

You must be fluent in English

We would like someone to join our team who is a strong verbal and written communicator, who has analytical and problem-solving skills, who is a team player and is able to work in dynamic situations with a large degree of autonomy

You must have a degree in Information Technology or a similar field

We are looking for someone with a minimum of 2 years experience as IT support with knowledge of system and application support

Primary Location CZ-PR-Praha

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Telecom, Software Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 07th Apr 2020

Key Skills:

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