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Job Description:

Location Santa Rosa, CA, US

Job ID 35469

Job Description

Do you enjoy developing solutions to complex problems
Are you interested in a fast-paced environment that engages all major functions (Sales, R&D, IT, and Manufacturing) to enable New Product Introductions and Orders
Are you detail-oriented with a passion for quality and accuracy
Do you enjoy working with new Software Platforms (Oracle CPQ, SalesForce) and programming solutions

If you answered yes to the above, then there is a unique opportunity available in the Keysight Technologies Knowledge Engineering (KE) Team

Keysight Technologies is #1 in Electronic Design and Test products Through our almost 80-year history as Hewlett-Packard, and then Agilent Technologies, and now Keysight Technologies we have innovated through new business expansion Our customers now demand full solutions with broader offerings of software and services Typical applications which use our products are the design and test of Wireless 5G, Automotive Radar, Space and Satellite, and Internet Infrastructure It is imperative that Sales people quickly create accurate quotes/orders of our products for our customers

The Knowledge Engineer is responsible for designing configuration solutions to simplify the ordering process, ensuring Keysight products and services are accurately built to customer and company specifications The goal is to achieve >99 PERCENT quote and order execution without error The Knowledge Engineers help achieve these goals by making the quoting process

EASY Create Configurator UI so simple and logical that it guides the Sales people to a good solution The KE hides the complexity, having the system make all decisions that are implied by a configuration, so Sales can focus on selling
ACCURATE Write configurator rules so that orders can be configured accurately, ensuring order arrives at Manufacturing with no errors
ROBUST Address multiple use cases, through all sales channels, and in all regions/countries
INTEGRATED Link to other systems (Tax, Trade, Revenue, Contracts, Customer Documents) to enable correct business processes and reporting

The Knowledge Engineering Team is a high-performance group of individuals who are passionate about quality We are looking for a unique individual who can work in a team that interacts with Marketing, R&D, Sales, Manufacturing, and IT This role is critical for setting up new products, enabling products to flow to customers, and ultimately for revenue to flow into the company

Principal Roles and Responsibilities

Understand product features in order to create software and hardware configuration UI for new products to be used by the Sales Team
Coordination and optimization of pricing in Oracle for (all) products, working directly with Product Managers and R&D
Collaborate with Order Fulfillment, R&D, Product Management, the internal database standards group, and IT; and play an internal consultant role related to product structure
Execute test scenarios to validate configuration rules and UI/UX
Develop and maintain rules in Configurator Developer for desired product representation, enabling the ordering of a valid product that meets the customers requirements
Provide quick response to fix configuration errors identified by Manufacturing, Sales, Customer Service Reps, or Customers
Participate in process improvement efforts related to product representation and the ordering of valid products

Job Qualifications

Bachelors Degree in Engineering, Information Systems/Technology, or Computer Science
Database Oracle SQL, MySQL
Preferred skills Java, C/C , Python, Web and scripting languages (JavaScript, CSS, REST API)
Desire candidate with UI/UX experience
Demonstrated aptitude with Application-Server Software Platforms (we use Oracle CPQ, Siebel, and SalesForce)
Sense of customer urgency impact to customer and enabling quote-to-cash process
Demonstrated ability to do analytical problem solving
Ability to work independently with minimal supervision
Ability to define complex logic expressions
Excellent verbal and written communication skills, focusing on partnership with Product Management and R&D Teams

Job Function



Careers Privacy Statement

***Keysight is an Equal Opportunity Employer***

Keysight Technologies Inc is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws

Candidates can be considered to work from the following locations

Americas United States California Santa Rosa

Job ID 35469

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th Mar 2020

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