• Indonesia

Job Description:

Know Your Client Analyst - 19024899


Job Purpose

The Research Support Unit is an AML/KYC support/control function within the Institutional Clients Group responsible for the preparation, development, due diligence and approval of the electronic KYC Record and supporting appendices in partnership with Relationship Management and Compliance teams

Job Background

Every new and existing client of Citis Institutional Clients Group is required to have a KYC Record before an account can be opened The KYC Record outlines important information about the customer

There is a requirement to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations There are differing requirements depending on where the account is being opened There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client

The BSU owns the end to end KYC process from creation/renewal to approval of the KYC Record and supporting local country appendices

Core KYC Deliverables

Collate client information/documents from internal and external sources (CitiKYC, AMC, Regulatory websites, company website, Dun & Bradstreet, Google etc)

Assess gathered information for accuracy, completeness and validity

Have foresight on risk rating changes and proactively communicate additional requirements at the initiation stage to avoid delays in the KYC process

Update KYC workflow database regularly throughout the day

Carry out name screening of entity, directors, beneficial owners, senior management via the firms screening tools (Citiscreening, Factiva, etc)

Read, analyse and assess articles for applicability on case being worked on Additional research to be done via approved sources to support findings

Perform initial screening disambiguation using available data and disposition based on the following options Potential, True or False Match

Draft rationale for screening disposition to include primary identifiers, secondary identifiers and supporting documentation (if applicable) based on the Global AML Name Screening Standard

Create and maintain accurate client records in CitiKYC

Ensure all relevant documentation are stored according to standards for future review

Client Management

Establish and manage client relationships for the purpose of facilitating submission of documents/ requirements

Communicate KYC requirements and establish target dates with external clients via phone and email

Identify client problems/issues as it relates to KYC and escalate promptly to identify opportunities for improvement

Meet established target dates to avoid service disruption on client accounts/trading activities

Build deeper client connections by gaining institutional knowledge and understanding of client business structures

Note Role does not involve any sales, solicitation and/or marketing of the firms products to clients

Core Competencies

Personal Effectiveness

Articulates ideas clearly, concisely and with confidence

Employs appropriate methods of communication depending on the type of information that needs to be conveyed; is sensitive to client and colleague needs

Demonstrates accountability and is seen by others as reliable

Viewed as an effective problem solver, overcomes obstacles and leverages processes as needed

Exhibits a strong understanding of relevant technology, business programs and Citi formats

Demonstrates planning skills, is responsive and exhibits basic project management skills

Change Management

Identifies and directs opportunities that will contribute to improvements in processes, delivery of results, client service or product quality to maintain Citis leadership position

Exhibits resilience to change and is not afraid of making mistakes

Actively researches the markets and the industry to identify creative and innovative solutions that can respond to clients needs - looking at both traditional and non-traditional competitors for learnings

Seeks out opportunities to widen ones perspective to better understand clients needs

Leadership & Partnership

Builds institutional knowledge and shares same by training more junior colleagues

Provides recommendations on how to improve work results

Begins to role-model expected behaviours when requesting and receiving feedback (factual, concrete and actionable)

Holds self accountable to act on development opportunities, while leveraging strengths

Establishes and nurtures relationships with clients, key partners and stakeholders



1 2 years experience in banking, finance, or law

Experience in client contact services, level 1 helpdesk support, account management, account renewal

Experience in control/risk or Compliance (AML/KYC) function (an advantage)

Knowledge and experience of the technologies and processes used in Citi

Knowledge of local regulatory KYC/AML requirements


Proficient use of Microsoft Applications ( Word, Excel, Access)

Languages English

Other languages an advantage

Proficient use of KYC applications ( an advantage)


Customer Services orientated

Excellent oral and written communication skills

Ability to develop strong professional relationships

Strong research skills

Accuracy and strong attention to detail

Ability to multitask and prioritize

Ability to work well under pressure and tight time frames

Strong computer skills

MIS and metrics and efficiency analysis skills

Good organizational skills

Pro-active, flexible, have good organizational skills and must be team player

Ability to work in a dynamic environment

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

Citibank Indiaarfix

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