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  • 4 - 4 Years
  • Posted : above 1 month

Job Description:

Dear Aspirants
We have an opening with reputed MNC located in Bangalore Location for a position of Kinaxis Expert
Education Engineer (Bachelors degree in Computer Science, Industrial or similar)
Experience 4-8 Years

Roles & Responsibilities
Support issues and requests that users can face using Kinaxis (Managing a ticketing tool to collect requests
and measure support team performance)
Collaboration in the implementation of support process, relationships with key-users, Kinaxis BPE (business process experts), IPO and Kinaxis support center
Cooperate in the knowledge management of the tool
- new releases and bug fixing
- best practices
- tool enhancements
Reporting performance metrics for Kinaxis and participate in improvement plans (including tool response time)
Collaboration with Global Master Data Team
Animation of the Kinaxis community in collaborative platform
Maintain the continuous improvement on the support process to users by means of a ticketing tool (to escalate, follow-up & communicate root cause analysis & resolution status of users issues in Kinaxis)
Collaborate with Business Process Experts on analyzing the knowledge needs from users to perform their planning activities in Kinaxis in the most efficient way
Educational Requirements
Engineer (Bachelors degree in Computer Science, Industrial or similar)
High level of English (fluent both oral and written)
Preferred Experience
Knowledge of SAP Technology (> 1 year)
Having been involved in supply chain processes (> 1 year)
Personal Skills
Delightful customer and service-oriented communication
Able to communicate in verbal English
Good technical problem solving skills and knowledge
Able to diagnose problems and to provide or recommend solutions
Good communication and organisation skills, self-motivated and high team spirit
Availability for sporadic travelling
Interested & Eligible candidate kindly share your cv to arunkumarbvrpccom
Best Regards

Salary Not Disclosed by Recruiter

Industry Industrial Products / Heavy Machinery

Functional Area IT Software - Application Programming, Maintenance

Role Category Programming & Design

Role System Analyst

Employment Type Permanent Job, Full Time

EducationUG -BTech/BE - Any Specialization, Automobile, Computers, Electrical, Electronics/Telecommunication, Energy, Instrumentation, Mechanical, Production/Industrial

Profile Summary:

Employment Type : Full Time
Industry : Pharma / Biotech
Salary : Not Disclosed
Deadline : 20th Jan 2020

Key Skills:

Company Profile:

BVR People Consulting
Company ProfileBVR People ConsultingBVR people consulting committed to help Organisations to realise and develop their full potential in order to compete in the present day globalised and technology driven business environment BVRPC invigorates the key components of organizations - The People and The Processes
It is our endeavour to facilitate this process of Rejuvenating Organisations through a variety of customised, innovative and practical solutions that bring about positive attitudinal shifts, while driving organisations to re-assess their true potential These solutions are designed based on a thorough Diagnosis and Need Audit of the organisation
We work with our clients as partners and a team Our solutions are tailored for each clients unique needs and business context, and are designed to ensure that clients get the best return on their investment

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