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  • 8 - 12 Years
  • Posted : above 1 month

Job Description:

Position Title Key Account Manager Mumbai / Chennai

Location - Mumbai / Chennai

Salary 15 Lacs

Target Sector Express Logistics ONLY

Experience 8 to 12 Yrs experience from Express Logistics Industry

Qualifications Graduate (Must) + MBA (Desirable)

JOB PURPOSE

You will be required to become a primary contact for key accounts and engage new business opportunities as required and deliver value and high-level service to the entire customer base

KEY DELIVERABLES

KAM

Key Account Management

- Drive high-class service to assigned accounts

- Grow business from assigned accounts (by identifying new business opportunities and revenue streams)

- Billing and Collection

- Client Negotiations

JOB RESPONSIBILITIES

- Responsible for servicing and organic growth of existing accounts

- Serve as an advocate and liaison for top clients to ensure overall customer satisfaction

- Expand current customer accounts through ongoing relationship development

- Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc

- Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales

- Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics

- Monitor and ensure accurate bill

Technical Competency

- Commercial Acumen

- Business Skills - Good understanding of the business

COMPETENCIES

- Negotiation & Persuasion Skills

- Customer Orientation

- Communication & Interpersonal Skills

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 02nd May 2020

Key Skills:

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