• Junior Service Desk .net developer - Temporary position Jobs in Canada

  • CGI Information Systems and Management Consultants Pvt Ltd
  • Canada
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Junior Service Desk Net developer - Temporary position Category Service Desk / End User Services

City Montral, Quebec, Canada

Position ID J0819-0821

Employment Type Full Time

Position Description **Temporary Position**
Would you like to be part of an IT organization offering greater opportunity and challenge We have a position for you within our Technical Service Desk! Join the CGI Service Desk and get your career on the fast track As a leading-edge Global IT company, we are seeking talented professionals with all levels of information technology skills and expertise in order to support our Clients worldwide
Based on our industry-specific focus, we can offer you a work environment where you will be challenged and will grow and develop your career in a meaningful way You will work in an agile environment that adapts quickly to meet client requirements
The Service Desk Technician is responsible for providing Level 1 IT support via phone, email and chat; our team is comprised of dynamic, passionate people with a focus customer service while providing IT support to diagnose, troubleshoot and resolve IT issues on 1st contact We are dedicated to delivering a remarkable service experience to our customers!

We are currently looking for net developers with experience building graphical interfaces (WPF) This 6-month project consists of building a Service Desk tool that will both automate and centralize key functions performed by the Level 1 technicians (agents) on a daily basis

Your future duties and responsibilities SERVICE DESK TECHNICIAN PRIMARY RESPONSIBILITIES
Development of tool-set
Support of tool
Technical documentation
Assistance coordinating various activities, providing regular updates / status, and documenting progress
Assistance analyzing Service Desk team requirements for tooling based on predefined features
If considered to be a senior resource, you may be asked to mentor/coach the more junior members of the team specific to programming language methodology & knowledge

Required qualifications to be successful in this role ESSENTIAL QUALIFICATIONS
Ability to program net graphical interface
Knowledge of other programming languages (PowerShell, Command Line)
Solid understanding of Windows O/S systems 7, 8 & 10
Solid understanding of Active Directory
Familiarity with MS Word, Excel, Outlook, and PowerPoint
Strong Analytical skills
Attention to details / precision
Creative / resourceful

EDUCATION / TRAINING / WORK EXPERIENCE
Post-secondary education in programming / tool design / technical support
Understanding of networks
Knowledge of technical troubleshooting techniques (for PCs & OS, network, mobile devices)

PROFESSIONAL ATTRIBUTES
Strong English & French Communication skills (verbal & written)
Results-oriented / self-motivated to succeed & evolve skills (continuous improvement)
Dynamic team player
Ability to work within a team setting while demonstrating self-sufficiency and independence
Good time-management / good organizational skills / structured work approach

What you can expect from us Build your career with us

It is an extraordinary time to be in business As digital transformation continues to accelerate, CGI is at the center of this changesupporting our clients digital journeys and offering our professionals exciting career opportunities

At CGI, our success comes from the talent and commitment of our professionals As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership All of our professionals benefit from the value we collectively create

Be part of building one of the largest independent technology and business services firms in the world

Learn more about CGI at wwwcgicom

No unsolicited agency referrals please

CGI is an equal opportunity employer In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 16th Feb 2020

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