• Junior IT Support Specialist with German Jobs in Poland

  • Atos Pvt Ltd
  • Poland
  • Save Job
  • 2 - 3 Years
  • Posted : above 1 month

Job Description:

Did you know that The Atos Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games

With 120,000 employees in 73 countries
IT infrastructure management services, systems integration, outsourcing and IT consulting
Almost 5000 people employed in Poland in 8 cities Bydgoszcz, Warszawa, Wroclaw, Opole, Krakow, Gdansk, Rzeszow, Lodz

Our Group provides Cloud services, Infrastructure & Data Management, Business & Platform solutions for clients across various business sectors Defense, Financial Services, Health, Manufacturing, Media, Energy & Utilities, Public sector, Retail, Telecommunications and Transportation

Your life as Junior IT Support Specialist You can start your adventure with the IT world today As part of our international team located in Warsaw and Bydgoszcz, you will be engaged in supporting our German speaking clients in incident management

Your daily activities Handling incoming phone calls and e-mails from customers regarding technical issues related to hardware, software, and network
Delivering professional and prompt service to the clients
Keeping records of all customers enquiries in the reporting system
Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
Sending more complex enquiries to the relevant IT Support Team

Apart from the introductory training and the opportunity to improve both your social and technical skills, you will gain access to internal and external certified courses, giving you a chance to develop in several directions within the company

IT specialist Windows desktop and server, Office 365, Citrix, Vmware, McAfee, Linux, cloud solutions and all latest upcoming technologies
Team leader License 2 Lead, Manager on Duty, conduct coaching & mentoring
Project coordinator PRINCE2, Agile, PMI
Process manager ITIL (foundation & intermediate levels), License 2 Deliver

We wish from you Very good (min B2) spoken German
Deep understanding of English
to be a german language user eager to develop interpersonal skills in contact with native speakers
to be IT enthusiast having no professional experience but just basic IT background and eagerness to learn and develop in variety of IT area
to be self-starter and eager to improve their technical skills
Good communication skills and the capacity to work as a true standout colleague
Problem solving attitude and efficient task management skills
Basic experience in Windows OS and MS Office
Working experience is not necessary as on-the-job training will be provided
Customer service experience will be an asset
Flexibility and willingness to work on various shifts (24/7) or business hours

If You are ambitious and passionate about IT, join our dynamic & dedicated team and you will become part of a multicultural and meaningful environment where you will not only be using your skills and knowledge, but also improve and grow your experience by participating in international projects

Your application If you wish to apply for this position, please visit our careers page jobsatosnet, select Poland as country and complete our online application form

How will we make your life easier and happy You will improve your qualifications by individual development plans, budget for development activities, internal and external trainings, the opportunity to participate in conferences and gain international certification
We will look after you with a private medical package that includes dentist
We support your new-year resolutions with Multisport and OK System cards If you build a team of sport enthusiasts, you will also get additional funding
Do you need new glasses We will give you 600 PLN reimbursement for buying one
You will receive a guaranteed pool of points to be used for shopping, concert tickets or fulfilling other dreams
Every month we will subsidize commuting
Do you want to improve your language skills Please, do so with us
You will do good in the world by helping others thanks to CSR actions
You will have an extra vacation for significant moments
We will celebrate and have fun during company parities
We will build together a positive work culture

We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status

We take care of your personal data privacy More information about processing your personal data within recruitment process you can find on our website https//atosnet/pl/polska/gdpr

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 09th Feb 2020

Key Skills:

Company Profile:

Atos Pvt Ltdarfix

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