• Bulgaria

Job Description:

To contribute to the delivery of added value to Nielsen clients to achieve the agreed revenue, profitability and client satisfaction targets within the Market

RESPONSIBILITIES

Day-to-day management of clients accounts contributing to the achievement of client satisfaction targets, including client-facing responsibilities
Operate within the framework of the account plan and provide input into the detail of what needs to be delivered within what timeframes
Trouble-shoot and resolve client inquiries related to data and other key aspects that impact client deliverables Liaise with other teams as necessary (eg operations, off-shore partners, technology and data science) to solve client business questions and inquiries
Develop and deliver insights and recommendations that are aligned to client objectives and that have quantifiable value for the client, contribute to client meetings providing insight and expertise
Assist with pricing, contract requests, and orders to invoice
Work closely with other Nielsen teams to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes
Identify revenue opportunities at clients by discerning client needs and highlighting specialist consultancy as appropriate
Support and take part in campaigns and initiatives driven by the Commercial team
Share knowledge and contribute information about industry/client with team

Relationship Management

Range of contacts within allocated client base (primarily at middle levels of client organizations)
Work closely with other Nielsen teams (Sales, Consulting teams, Operations and Data Science)

QUALIFICATIONS

University degree or equivalent experience
Minimum 1year relevant experience
Good knowledge of English and Bulgarian language
Strong Business English knowledge, both verbal and written
Knowledge with Microsoft Excel, PowerPoint and/or Google Sheets/Slides
Good understanding of FMCG industry and trends (good to have)
Good interpersonal skills ability to develop relationships at similar levels of client organization
Strong analytical mind and excellent numerical skills
Ability to work in a high-performance team
Ability to influence internal stakeholders until resolution
Good communication skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Research/Surveyor/MR
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Company
Nielsen Research Ltd Coarfix

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