Job Description:


RSi is a leading provider of retail data science based analytics and a big data management platform which helps top retailers and CPG companies manage their supply chain and marketing initiatives to drive sales results Using machine learning , streaming analytics and predictive models , we are the go - to cloud based; peta - scale SaaS data management platform in the retail industry Join our team as a JIRA Administrator and join a global innovative technology leader with a strong presence in Pune , India


The JIRA Administrator will be responsible for supporting our JIRA implementation including JIRA on - premise administration , JIRA configuration and maintenance , and JIRA project enhancements


JIRA Project Development implement and maintain JIRA projects in support of our business processes

JIRA Integration implement and maintain integration between JIRA and other RSi tools including Salesforce

JIRA Administration maintain JIRA on - premise implementations for both development and production including backups , add - ons , upgrades , and periodic maintenance tasks

Customer Focus coordinate with team priorities to implement defect fixes and enhancements for JIRA projects in the request backlog

Continuous Improvement monitor key performance indicators for JIRA and recommend improvements as needed

Excellence define , document , and train team members on JIRA best practices

Global Support support team members with JIRA project initiatives as needed


Work with key RSi stakeholders to confirm relative priorities of all deliverables and ensure expectations are being met

Provide periodic executive summary regarding status of all initiatives , including actions in place for addressing any open issues

Work with team members to identify , define , and document best practice improvements for teams

Oversee compliance with best practices as they are established

Collaborate with managers to identify and put in place metrics to track success against established SLAs

Provide periodic reports demonstrating success , including actions in place for addressing any gaps


Bachelor s degree in Computer Science , plus 2 years related experience or equivalent

Experience with JIRA administration

Experience with Java , HTML , or scripting languages

Experience with SQL queries , SQLServer or other relational databases

Experience with Microsoft Office , especially Microsoft Excel

Experience with process design

Exceptional client service attitude and team focus

Exceptional organizational , conceptual , and analytical skills

Ability to work with both on - site and remote team resources in a fast paced environment

Ability to present complex information to small and large groups


Retail Solutions , Inc (RSi) develops and delivers a comprehensive suite of award - winning software - as - a - service (SaaS) solutions that turn Retailer downstream data , such as point - of - sale (POS) , supply chain , merchandiser feedback and category data , into actionable visibility into the store and onto the shelf for their suppliers

RSi , the largest and fastest - growing company in the Retail Execution Management field , has more experience with processing customer - specific retailer data than any other company Retailers and consumer product goods (CPG) companies trust Retail Solutions to grow sales , reduce out - of - stocks , improve promotion execution and effectiveness , maximize retail operation productivity and foster collaborative relationships in the retail industry to improve product availability for the end - consumer

RSi serves more than 500 CPG Companies , including 23 of the top 25 global consumer goods companies , and processes data from more than 175 leading retailers in the Americas and Europe

Retail Solutions , Inc is headquartered in Mountain View , CA and has offices in Providence , RI , Bentonville , AR , Minneapolis , MN , Chicago , IL , Brentford , UK , Munich , Germany , Pune , India , and Shanghai , China RSi is an equal opportunity employer

To learn more about our Privacy Policy , visit our website at https / / wwwretailsolutionscom / privacy - policy /

Profile Summary:

Employment Type : Full Time
Eligibility : B.Tech/B.E. in Computers
Industry : Strategy / Management Consulting Firms
Functional Area : IT Software - Other,
Role : System Administrator
Salary : Not Disclosed
Deadline : 15th Apr 2020

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