• Java Developer for Production Support Jobs in United States Of America - 25326278

  • United States Of America, Usa
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Project Description The Production Support (L3) Analyst provides analytical and technical support for large scale banking application Role requires a strong application support background

The ideal candidate will be viewed as being a Java, Oracle, Python and Autosys subject matter expert The position requires the ability to communicate complex functional and technology solutions across differing audiences including technical, managerial and vendor The position requires reasonable on-call support in a 24x7 follow the sun model
General Experience
5 years of IT experience, with at least 2 years of programming/development experience
Preferably experienced in the Banking/Finance sector
Prior experience in managing and handling huge batch processing application will be a big plus

Education & Qualification
BS/Engineering graduation in Computer Science or equivalent

Responsibilities The Level - 3 production support analyst is expected to be detail oriented, be able to work independently, as well as work closely with our onshore and offshore teams (L1, L2 and development team)
Interact with our internal customers
Triage and investigate user service requests and incidents comprising of application and data issues, then identify the source of the issue and determine possible solutions using deep technical and functional knowledge of our application
Creating problem tickets and defects using project standards
Identify system bottlenecks and opportunities for process improvements
Support process improvements to continuously improve the stability and performance of the application portfolio
Prioritize workload, provide timely and accurate resolutions
On-call support in a 24x7 support model for a 3-4 person team spread over the world

Skills Must Expert level knowledge in
Core Java (Multithreading, Collection framework etc)
Oracle DB, PL SQL
Shell scripting in Linux
Memory Management

Good/Intermediate knowledge in
Load balancing
DB performance tuning
Apache Spark
REST Web services framework
Eclipse/ IntelliJ
FitNesse acceptance testing
Maven, Unix

Nice to have Experience having engaged with various stakeholders (Business users, BAs & support analysts) at different management levels
Expertise in Resolution, Problem/Incident Management, Operational Readiness, Application Monitoring, Service Analytics and Reporting, Incident Triage and Change/Configuration Management

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th Jun 2020

Key Skills:

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