• IT Technical Support officer Jobs in Pune,India - 25021816

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Job Description:

IT Technical Support officer

Full Time

Posted 20 hours agoJob Role IT Technical Support Officer

Experience 2- 3 years

Qualification BTech, BCA, BSC

Location Pune

Responsibilities

IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them

Install and configure computer hardware operating systems and applications

Monitor and maintain computer systems and networks

Talk staff or clients through a series of actions, either face- to- face or over the phone, to help set up systems or resolve issues

Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Replace parts as required

Provide support, including procedural documentation and relevant reports

Follow diagrams and written instructions to repair a fault or set up a system

Support the roll- out of new applications

Set up new users accounts and profiles and deal with password issues

Respond within agreed time limits to call- outs

Priorities and manage many open cases at one timeQualification

IT- related qualification

Graduates in Computer

internet engineering

software engineeringSkills

You will need to show evidence of the following

Good memory of how software and operating systems work

Problem solving skills

Strong customer focus

Ability to priorities your workload,

Profile Summary:

Employment Type : Full Time
Industry : Recruitment Services
Salary : Not Disclosed
Deadline : 09th May 2020

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