• Mumbai City

Job Description:



  • Draws on proven BA/Technical Analyst experience to functional and non-functional requirements

  • Reviews, elicits and writes requirements/EPICS & User Stories for the complete solution

  • Communicates & manages the business requirements & acceptance criteria between development teams to implement solutions

  • Feeds into the product backlog, for new requests and reported issues

  • Participates in feasibility studies and prototyping - Defining and managing inputs, requirements, acceptance & success criteria

  • Provides input to technical architecture and investigates solution options, to ensure that business & technical needs are fulfilled

  • Responsible for building relationships with business owners, Product & Marketing, internal IT team and Engineering team

  • Works with Product Delivery, Support and Change teams in an agile environment bringing products to market

  • Stays abreast of industry standards, collaborates across communities


Product Delivery Implementation


  • Takes responsibility for IT solutions delivered

  • Manages traceability from requirements through to implementation

  • Collaborates with developers and SMEs to establish the technical vision and analyses trade-offs between usability and performance needs


Change management


  • Guides senior business management towards accepting change brought about through IT, showing understanding, imagination and creativity

  • Identifies and assesses options for new or improved processes and presents them, with recommendations, to decision makers at senior management level

  • Recognises and exploits opportunities for improvements to IT systems and delivery

  • Evaluates and makes recommendations/decisions on technical options as appropriate, actively contributing to Travelexs technical strategies

  • Ensures the smooth integration of new business processes with the organisational structure and culture

  • Coordination of changes across multiple business units to deliver the full solution


Management information


  • Writes and speaks fluently on all aspects of work and communicates effectively with all levels of management

  • Produces accurate, timely and relevant MI for peers and managers as required


Relationship management


  • Represents the business internally working closely with the Business Owners for systems Establishing themselves as the go to person for the systems they support

  • Develops and maintains robust relationships with key business stakeholders to ensure business analysis, development, test and implementation activities are visible and in line with agreed customer expectations

  • Builds confidence and acquires an understanding of the business

  • Works closely with the business unit s IT team to provide support to business, development, test & support colleagues in the smooth integration of new business processes/applications


Communication


  • Responsible for pro-active and regular communication with other areas of IT and the business whose work impacts, or depends upon the team, in relation to business analysis

  • Proactive in the provision of feedback and the delivery of ideas to develop and improve requirement gathering/generation, and the BA role relating to IT and the business unit IT

  • Actively communicates and seeks feedback from colleagues and customers

  • Ensures feedback to line manager outlining general activities


Team Membership


  • Active in BA communities; proactively seeks opportunities to serve in leadership roles

  • Ensure appropriate and comprehensive support arrangements are in place with internal and external teams and partners

  • Work to agreed day to day objectives, and participate actively in regular one to one meetings with all line managers, and work to develop personal skills

  • Support and encourages support for people initiatives eg Travelex Awards etc

  • Play a participative part in Team Briefings and Meetings


General


  • Participates in the process of innovative change within the Technical Analyst Communities

  • Subject-matter-expertise in the business domain and related IT services and systems

  • Interested in gaining an in-depth knowledge of business & technical areas and a detailed technical understanding of the supporting IT services and applications

  • Undertakes any necessary training associated with the duties of the post and participates in training and development procedures

  • Complies with Travelex policies and standards, including all Company Health and Safety policies and legislation in the performance of their duties and responsibilities

  • Manage expenses in accordance with Company Expense Policy

  • Maintains confidentiality and observes data protection guidelines

  • Carries out any other reasonable duties commensurate with their capability


Essential


  • Degree educated or significant relevant work experience

  • Previous experience (3-5 years) of delivering business analysis on regulatory-related projects from the specific IT function s perspective

  • Experience of business analysis on a significant portfolio of projects and programmes, including enterprise wide with proven delivery within a commercial IT environment

  • Knowledge and understand of the Software Development Lifecycle (Agile & Waterfall) associated best practices and toolsets

  • Experience of Collaborative toolsets (Jira, Confluence)

  • Knowledge, understanding and application of BA best practice eg MoSCoW

  • Knowledge and understanding of requirement management in an Agile Environment

  • Effectively manages / prioritises work in close alignment with business and IT stakeholders

  • Work with the Project Managers and Product/Relationship Partners for estimation of costs for IT solutions, including Non Functional & Service & Support/

  • Assisting in resolution of major issues that may be related to systems design or integration

  • Able to develop sound professional working relationships with Global IT and Currency Solutions IT colleagues, business staff and management, building their confidence and acquiring an understanding of the business


Desirable


  • Experience in FX, Retail, AML, PEP/Sanctions, Operational Risk, Fraud, Data Protection, PCI, BI

  • Project management experience, ability to project manage service pack/bus stop releases

  • BCS Diploma or CCBA/CBAP qualifications

  • Understanding of quality and test assurance

  • Experience of working with remote / offshore development teams

  • Business Analysis deliverables meets Travelex standards

  • Improvement in solution quality; from developing better quality information in business requirements and EPICS that ensure better deliveries, products and solutions

  • Project timescales and budget; Project/change priorities

  • Feedback from business stakeholders

  • Knowledge and skills in business domain and related IT services and solutions

Profile Summary:

Employment Type : Full Time
Industry : Banking / Financial Services
Salary : Not Disclosed
Deadline : 19th Apr 2020

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