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  • 15 - 18 Years
  • Posted : 15 days ago

Job Description:

Job Title JO-1809-220IT Support Engineer-DEL002 Date Posted Job Function IT Support Location List Noida Delhi NCR - India

Job Title IT Support Engineer

Job Type Full Time

Location New Delhi, India

Salary Competitive base, Negotiable

Benefits Competitive

Work Hours 9

This position will be responsible for supporting the companys IT infrastructure and handle systems administration tasks The ideal candidate will also be responsible for providing timely and accurate end-user level 2 technology support to internal and remote employees; as well as engineering innovative and productivity enhancing solutions by means of automation Candidates must have strong troubleshooting, written and verbal communication skills, and the ability to work independently with little or no supervision

Company Overview Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services

Job Responsibilities Introduce new ideas/innovations to increase productivity

Manage and monitor all installed systems and infrastructure

Install, configure, test and maintain operating systems, application software and system management tools
Pro-actively ensure the highest levels of systems and infrastructure availability
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Participate in the design of information and operational support systems
Provide 1st and 2nd level support
Troubleshoot remote user issues including VPN, smart phones, and hardware failures often over long-distance connections and across time zones
Communicate with vendors, as required, for troubleshooting and scheduling maintenance
Documentation of procedures and policies

Job Qualification Education Background

Bachelors degree in computer science (CS) or information systems (IS), or equivalent work experience

Work History

5 years of experience in systems administration and level 2 help-desk support
A stable work history

Technical Background Required Skillset

Basic networking knowledge (OSI network layers, TCP/IP)
Basic Desktop/laptop Hardware troubleshooting /OS Installation & troubleshooting
Software Installation & Troubleshooting
Strong knowledge of IT services and applications including, but not limited to Active Directory, DHCP, VPN, DNS, TCP/IP, SMTP, IIS, anti-virus and anti-spam/spyware blocking technologies
Vendor Management (Example Dell, LifeSize) - Should be able to coordinate with multiple vendor for resolution of IT issues
Install new enterprise software releases and system upgrades Evaluate and install patches, and resolve software related issues for end users using client management tools such as Microsoft SCCM, WSUS & Casper
Research and utilize innovative technology solutions to common problems
Should have Experience on Windows Server, DNS, DHCP, ADS
Scripting skills
Prior experience supporting Windows 7/81 in a Windows 2008/2012 AD corporate environment

Desired Skillset

Experience with Office365
Knowledge in Cloud Compute - AWS and Hyper V / VMWare technologies
Basic administration of VoIP phone system (adds and changes) - experience with Aterisk a plus
Experience with Linux Operating System Software
Experience working with VMware based virtual environment
Experience with LAMP stack and Linux/Unix based mail systems

Personal Background Strong communication (both oral and written) skills
Ability to multi-task and resilience

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 19th May 2020

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