• IT Support Analyst Jobs in Pune,India - 25312561

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  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Project Description UBS Technology Operations System (TOC) is a group-wide function which provides production support for secure and risk-aware IT applications & components for UBS by offering best fit, easy to leverage, reliable and cost effective operational services, tools, processes and expertise
We are seeking a Production support analyst to work in 2nd level support team based out of multiple locations (Zurich, Pune, Nashville(US)) The desired candidate will be required to work on daily operational tasks in supporting banks Identity and Access Management services in alignment to banks operational and production assurance guidelines
An ideal candidate would be someone with strong background in supporting Identity and Access management infrastructure and/or other security services in large organisations, preferably financial institutions

Responsibilities Release management Deployment of releases in the managed environments following standard practices and policies within the organisation
Application Administration Proactive involvement in administration of the applications with a target to minimize business or operational impact Application availability and usability are the other important KPIs
Work closely with different areas of the business and IT, analyse the provided information and make recommendations for change where applicable
On-boarding/configuration of systems/applications to the various legacy or strategic IDAM (Identity and Access Management) solutions
Liaise with Level 3/Engineering teams to find sustainable solutions
Incident and Problem Management Ensure that application incidents are captured, recorded, analysed and escalated appropriately Repeat incidents are captured; Problem management process is kicked off and tracked to closure
Documentation Maintenance of information, support guides and other artifacts for supported applications and underlying infrastructure Generate ad-hoc compliance and audit relevant reports

This role is responsible to deliver security solution developed by security engineering into the production environment with defined processes, operation model and monitoring of critical Security Tools in place

Skills Must Qualification & Experience
Bachelor degree in computer science or equivalent
>5 years of experience within IT Security/Identity Management role
Banking related IT support experience would be a plus
ITIL Foundations Certified would be an added advantage

Mandatory Skill Sets for Identity Management SME
Expert on at least 1 of the below Security Product
o CA Layer 7
o Transmit
Optional / 2nd priority product knowledge
o CyberArk
o CA Siteminder / Strong Authentication
o PKI Infra / 2FA Credentials using BYOD / X509 Certificates / OTP
o API/Webservices

Expert knowledge on LDAP, Active Directory, RDBMS/MS SQL
Knowledge of Application Server (Apache, Tomcat & WebSphere etc)
Moderate experience in Unix Shell and Perl scripting
Working Expertise on Platforms Unix and Windows both

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

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