• IT Process Expert Business Continuity Jobs in Hyderabad,India - 23828810

  • Novartis Healthcare Pvt Ltd

Job Description:



  • Design, implement and manage processes across the IT organization with a focus on IT Service Continuity and Disaster Recovery planning processes

  • Define process flows and identify the decision makers, information needs and escalation points in a given process -Create and maintain the enterprise IT process models

  • Use the business process requirements to identify key IT tools needed for the organization

  • Collaborate with Process Super Users across the IT function to manage process and supporting tools as fit for purpose

  • Ensure the process models adhere to standards and guidelines

  • Develop project rationale and perform scoping assessments to determine feasibility of improvement projects and enhancements

  • Highlight/identify gaps in existing functionality and review requirements with stakeholders

  • Develop a comprehensive requirement specifications that will determine the estimate of cost, time and resources to deploy solutions

  • Liaise with the development team to suggest a high level functional solution -Develop project estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc)

  • Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services

  • Ensure the overall user experience is taken into account when designing and deploying new solutions and services

  • Ensure consistency and traceability between user requirements, functional specifications and testing & validation

  • Support validation and testing (OQ, PQ, UAT)

  • Ensure implemented solutions are according to specifications and fit for purpose

  • Support Super User training

  • Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security)

  • Keep abreast with industry best practices in leveraging technologies for the IT business and with regulatory environments / requirements if applicable

  • Project execution survey (quality, time, cost) Project quality (meeting customer problem) Process efficiency Business process documentation up-to-date


Minimum requirements



  • Bachelor Degree or Equivalent Business English (Fluent) 8+ Years of IT Experience

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Profile Summary:

Employment Type : Full Time
Industry : Medical / Healthcare
Salary : Not Disclosed
Deadline : 15th Apr 2020

Key Skills:

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