• IT Operations Management Jobs in Hyderabad,India - 23846768

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Job Description:

You should be able to act as a Single point of contact for the technical tower in front of the customer management Ensure proper communication and quick resolution as a crisis manager Responsible for Vendor Management and people management Drives day to day operations and work plan allocation,management 

Conduct periodic reviews with teams Weekly and monthly status reports to higher management Participate in business meetings with various stake holders Take corrective actions based on the customer satisfaction surveys Drive service improvement programs Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams or individual to minimize the incidents Effort estimation reviews on need basis for new projects

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Software
Functional Area : HR / Administration / IR
Salary : Best in Industry
Deadline : 18th Apr 2020

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