• It Helpdesk Engineer Jobs in Delhi,India - 25040055

  • CBT Infotech Pvt Ltd Hiring For it helpdesk support

Job Description:

Serve as the first point of contact for customers seeking technical assistance over the phone or email
Provide Technical assistance and support for incoming queries and issues related to software
Performing remote troubleshooting through diagnostic techniques
Direct unresolved issues to the next level of support personnel
Logging call activity
Follow-up and update customer status and information
Working with different teams with effective communication and problem solving skills

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Rs 1.5 - 3.0 Lakh/Yr
Deadline : 09th May 2020

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