• IT Compliance Cross Functional Specialist - ITIL Jobs in Bangalore,India

  • Appmocx

Job Description:

Immediate joining or notice period maxi 25 days

- Should be ready to work at client location

- IT Professional with diverse Cross Functional background knowledge coupled with strong written and oral communication skills with the ability to effectively interact at all levels of the business Established track record and experience in handling complex situations/ variety of stakeholders and uncertainty

- Understanding and proven experience utilizing ITIL Service Operations principals in global environments focusing on but not limited to Change, Configuration, Incident, Major Incident and Problem Management

- Ability to lead and take full ownership of assigned tasks/small projects working across various teams while providing regular updates against target dates

- Intermediate understanding of IT Support Models and IT Cross Functional Services utilized in a global environment

- Lead detailed review sessions to capture requirements and develop clear documentation in the form of Work Instructions or Job Aides

- Proficient in writing Policies and Standard Operating Procedures

- Evaluates existing cross-functional processes to ensure adherence to effective Policies and Standard Operating Procedures, as well as for opportunities to improve efficiency and eliminate redundancy

- Contributes to the solutioning of IT and Business capabilities for IT Operational Compliance directives

- Understand SLA/KPIs to create and maintain compliance metrics for IT Leadership to make informed decisions that minimize risk across enterprise projects and operations

- Performs ad-hoc tasks resulting from internal observations to implement new efficiencies or corrective actions

- Facilitate periodic cross functional training to support teams

- Capable of organizing and presenting data in clear meaningful way

- Executes reviews on established controls in accordance with the IT framework with various IT teams

- Ability to manage and prioritize ones own time accordingly

- Other duties as assigned

Profile Summary:

Employment Type : Full Time
Functional Area : Other
Salary : Not Mentioned
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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