• Hungary

Job Description:

Role purpose

To coordinate the migration of VGEs largest, very high profile clients to the central billing system To be involved in activities of transition of new customers and solutions into business as usual To manage tailor-cut implementation models and solutions in an efficient manner, taking part in shaping them

To manage billing services for VGEs largest customers To be involved in activities as transition of new customers and solutions into BAU To develop the existing processes, tools, content and templates in order to support invoice production for BAU customers To manage tailor-cut billing models and solutions in an efficient manner, take part in shaping them To support the team members in adhering to the processes and guidelines, in following the schedule and delivering promises made

Key accountabilities and decision ownership

Runs on-boarding process improvements

Contributes to the Billing Transformation Programme requirements gathering, testing

Runs projects for the implementation of new system capabilities, new processes, new billing entities

Perform Audit checks between the systems we use (local, global)

Acts as subject matter expert in billing queries related to on-boarding and support through to resolution

Act as a backup for Demand Management Specialist for Mobility Billing including all the responsibilities

Act as a backup for the Team Leader with limited responsibilities

Ensures compliance of contractual billing terms

Act as a SPOC for the customer and coordinates the migration of very high profile VGE customers

Liaises with Local Markets and coordinates the migration activities Organizes regular calls with Local Markets to discuss on-boarding issues, capacity and priorities

Is involved in transition of new customers and solutions into business as usual

Is involved in implementation and gathering of requirements for new products

Follows up contractual investments and incentives offered to the customer

Initiates tariff mappings, identifies and investigates special requirements, builds processes to enable billing based on these requirements

Performs customer profile analysis & tariff mapping

Configures the accounts and tariffs on the billing system

Manages implementation related services for several accounts

Resolves billing related queries until the customer is BAU

Implements new customers onto billing in accordance with product specifications

Acts as SPOC for the customer and coordinates the migration of very high profile VGE customers

Liaises with Local Markets and co-ordinates the migration activities Organizes regular calls with Local

Develops new on-boarding and implementation documentation

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Company
VODAFONE ESSAR LIMITEDarfix

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