Job Description:

Taking inbound calls with printer, router and antivirus issues from the customer Diagnosing the issue and recommending the best plan to the customer Selling technical support plan along with relevant software

1 or 2 years experience in Inbound/Outbound Technical Support in International BPO Must know how to close their own calls Good communication skills in English Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad Ability to handle customers issues and provide accurate resolution Should be flexible working in night shiftsSalary -Negotiable (based on experience and last/current drawn CTC) plus attractive incentivesImmediate joining preferable

No Freshers are Welcome

Perks & Benefits

Fixed Salary on 1st of every month In Salary Account 24 leaves in a year+comp offs+Birthday leaves Very Attractive Incentives No Extension of Shift Timings Friendly Working Environment

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NOTE This is a direct company post We do not charge recruitment fees

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED
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Profile Summary:

Employment Type : Full Time
Industry : BPO / Call Center
Salary : Not Disclosed
Deadline : 18th Apr 2020

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