• Integrated Solution Consultant UC Jobs in Navi Mumbai,India - 23839837

  • M/s orange business services

Job Description:

As a billable consultant, you will work both independently and in partnership with consultants from other regions You will be engaged in performing or assisting in following activities

Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario)

Ownership or support on creation of projects consulting blueprints and boilerplates

Liaise directly with customer to obtain all relevant technical information for successful design, order validation & project delivery

Support on site or remote migration for complex solutions/environments, as required

Position and/or deliver billable consulting work to a partner or end-customer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant end-customer contract

Acting as pre-sales consultant for some of the organic growth activities as needed

Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved

Stay abreast of technical, issues, options and advancements within the internetworking industry relevant to the Orange services portfolio

Be recognized as an authority on Orange products and services both internally and externally

Maintain and develop technical specialization and certifications to accommodate growth in Orange services, as well as personal requirements

Contribute to knowledge management through documentation of completed assignments in the form of case studies, author white papers or presentations on technical solutions and services offered by Orange

Participates in projects as part of a project organization respecting cost, quality and time constraints

Provide consulting assessments for new and existing customers if needed

Ownership of the technical solution from concept to subsequent implementation

Present technical solutions to partners and their end-customers, both formally and informally, as required

Any other duties as required by Manager

about you

Very strong technical knowledge and/or experience in unifed communications related services

Unified Communications and related services

Telephony (dial plan, On-Net, Offnet calls, PSTN, SIP trunking, gateway, Attendant console, etc)

Cisco Unified Communications high scale multi-cluster design, including SME and ExpressWay integration

Cisco Unified Contact Center Enterprise and Express design and implementation, including business requirements analysis and translation to operational design

Cisco Telepresence cluster design, including MCU, Conductor & TMS/TMSXE integration

Cisco Jabber & WebEx cloud service integration

Verint Voice Recording

Mind CTI call accounting software

Fax server design and deployment experience

Kurmi provisioning tool

Certificates / PKI / Authentication / Encryption experience generating and applying certificates, designing systems with mutual authentication

Active Directory and SSO integration

Polycom video (Group series, HDX, etc), Video desk client (Skype for Business)

Data networking solid knowledge of LAN, WAN technologies and associated QoS

Linux server base administration knowledge

VMware (ESXi, vSphere base usage)

additional information

Additional Qualities required for the job opening

Strong team player skills

Effective customer communication

Ability to handle complex situations (internal and customer facing)

Expert level in the integration and implementation of unified communications services

Advanced level in at least one additional digital domain(s)

Strong technical skills around telecommunications/IT solutions and services in general / university degree in Communications systems/or Computer Science or equivalent

Minimum of 6 years related work experience in customer facing organizations within the ICT industry (channels, local representations working directly with customer IT management)

Fluent in English

Understand market trends, technical and business issues associated with the ICT industry

Excellent business and commercial understanding

Financial management capabilities (P&L, TCO, ROI, )

Must have consultancy and service delivery experience in the ICT industry

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Profile Summary:

Employment Type : Full Time
Industry : Education / Training
Salary : Not Disclosed
Deadline : 18th Apr 2020

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