• Infrastructure Specialist Cloud Application Operations - IBM CIC Jobs in Italy

  • IBM India Pvt Ltd
  • Italy
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Job Description
About Us

IBM Client Innovation Center (CIC) represents a center of excellence for delivery of consulting and technological services
It is part of the IBM Group and promotes a tailored culture leveraging on dynamism, passion and enthusiasm for new technologies such as Cloud, Internet of Things, S/4 Hana and modern software development techniques leveraging on DevOps and Agile approaches
Our style is unique! All of our employees work in a consultancy environment on a variety of exciting projects across a range of sectors Every project has its own unique working environment - this enables our employees to build their experience, skillset and network
The Client Innovation Center offers a unique experience for talented and ambitious graduates and professionals who are keen to build their skills fast

Be curious come and visit our job opportunities!!

About the Role

Provides technical operations support for cloud based solutions to clients on supported application, DevOps, middleware, security and infrastructure Following a standard workflow and incident handing processes, they receive and record incident related information using a variety of tools and process, selects appropriate actions to resolve issues and communicates the solution or action plan to the client Supports number of tools part of the Integrated toolchain They use professional knowledge and problem determination / source identification skills to resolve problems involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, ICP management, middleware components, network, security and infrastructure issues alike If unable to resolve, will triage and route the incident to the appropriate level of support
Provide Application ID management support Provide cloud elasticity by auto scaling up/down of resources based on the business requirements Provide DR and manual redundancy fail overs Provide daily, weekly & monthly integrated service management reports across the solution Should understand the ITIL processes of Incident (including Critical Incident Management), Problem, Change management and Integrated Service Level Management Should have used monitoring tools such as Dynatrace to monitor the clients environment
Technical activities include environment setup, application deploy and configuration and tuning for perfomance

Required Technical and Professional Expertise

Following skills are appreciated

application management of Oracle BPM, Apache, Tomcat, Weblogic
basic SQL skills to execute queries/scripts on Oracle DB and Microsoft SQL
Basic knowledge in LAN/WAN Network, TCP/IP protocol and network devices

Preferred Tech and Prof Experience

Availability to travel is an additional mandatory prerequisite

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

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