• Infrastructure Qualification Expert Jobs in Bangalore,India

  • Merck Ltd

Job Description:

As part of the Global Operation Center & Compliance department in Information Technology you will support the IT domains regarding the design, modification, implementation and execution of the process By performing complex process analysis, monitoring, reporting and governance you will support continual improvement activities for the Infrastructure Qualification Organization You will have to establish relationships with the IT domains and pro-actively support them to understand their process performance, indicators and improvement areas Work closely with all stakeholders eg IT Service Delivery Managers, Subject Matter Experts and Application Owners to ensure the smooth running of IT services

Specifically, you will

Operate on the creation of Infrastructure Qualification documents (Network, Servers, Operating Systems, Databases) and oversee end-to-end process enforcement
Ensure Infrastructure (Network, Servers, Database) Qualification documents are created, updated and reviewed on the defined Quality standards and on time on the regular bases
Provides input to IT management for Compliance and risk-based approach
Support and participate internal and external Audit activities in scope of the Infrastructure Qualification dimension of specifically regulated systems
Identifies Qualification Management process key performance indicators (KPIs), establishes KPI baselines and targets and guides process, tools and people to meet the targets
Observer and provide feedback to team management on the Qualification Management process improvement opportunities, where automation and self-service can increase efficiency in terms of reducing cost and time


Academic Degree or equivalent and minimum 4 years of experience
Outstanding communications skills, able to translate technical diagnosis into business relevant context and articulate business impact to all levels of the organization
Good Understanding of different ITIL processes and their interactions with each other ITIL v3 foundation or higher certification preferred
Good understanding of GAMP processes
Exposure to service management and incident management tools
Ability to take and give direction, compromise, negotiate and support consensus decisions
Demonstrated ability to effectively work with multiple cross-functional teams and bring diverse groups to consensus
Ability to write clear documentation and communicate complex information simply and accurately to both technical and non-technical audiences
Demonstrated focus on customer support and results-oriented improvement efforts
Ability to coach, mentor and support other IT and Service Management professionals
Knowledge of process reengineering and/or process improvement methodologies highly desirable


Having deep experience on the Core networking technologies, topologies and devices
Must have CCNA certificate
Preferably having CCIE Routing & Switching or at least CCNP Routing and Switching certificates

Server Technologies

Must have 3-4 years actual/fresh hand-on field experience
Having expert certificate, HPE ASE - Server Solutions Architect V4
Having expert knowledge and skills to assess and validate necessary server solutions
Must have 3-4 years actual/fresh hand-on field experience who plan and design HPE server and composable infrastructure solutions

Job Requisition ID 187980

Location Bangalore SBS

Career Level D - Professional (4-9 years)

Working time model full-time

US Disclosure
The Company is an Equal Employment Opportunity employer No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately The Company will not retaliate against any individual because they made a good faith report of discrimination

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 800am to 530pm ET Monday through Friday

Job Segment Cisco, Developer, Database, Solution Architect, Technology, Customer Service

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Merck Ltdarfix

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status