Job Description:

Infrastructure Analyst 1 - 19035246


Role and Responsibilities
In this role you will be responsible for providing Tier I technical support for Citibanks global network including diagnosing and solving incidents and problems related to the functioning of Citi network infrastructure
We will work together with the multiple functions to ensure proper performance of the processes running within one of the biggest IT environments all over the world This will include direct engagement into operations including immediate notifications for critical issues and acting as the service owner
You will have the opportunity to develop in the field of communication thanks to cooperation with employees at various levels in different regions of the world and from a wide range of global IT and business
Key to your success will be impeccable process fulfillment and continuous service delivery as this is our highest priority


Knowledge Skills and Competences
That position will require you to conduct in a dynamic environment with a fluctuating potentially voluminous operational workload
Problem solving methodical with analytical skills
High energy with ability to adjust changes
Good organizational and coordinating skills able to set priorities
High-reaching and with dedication towards continual growth and self-improvement
Good time management skills with high sense of urgency and dedication
Clear personal work ethic that inspires quality and enthusiasm
Resilient and highly responsive in overcoming adversity
Ability to work through a multitude of challenges/obstacles to achieve the desired end result
Ability and willingness to operate within tightly controlled operational procedures

Experience & educational preferences
Working knowledge of internetworking and telecommunications will help you in being successful
Industry specific certifications CCNA or adequate knowledge would be an advantage
Background in operating network services within international dynamic environment is preferred
good English command
If you will impress us during the interview but do not meet these criteria we will still consider you for the role provided that you have the necessary skills and experience

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Citibank Indiaarfix

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