Job Description:

Delivery Manager

Qualification

B Sc, B Com, Relevant Diploma Degrees (CSC, Electronics), BE

Responsibility

Business / Customer
Understand and articulate complex problems related to the specific technology
Provide business development support by assisting in RFP/ RFI response drafting, presentations, collateral creation and formulating recommendations Support presales and create marketing collateral such case studies and capability deck
Capture and present projects capabilities to prospective clients in a way that highlights the unique selling proposition of Cognizant solutions
Interface with community network to retain technology competitiveness
Work with the client team to address escalations
Implement change requests and engineering tasks
Lead the technical discussions in customer governance calls
Interact with the user / customer / first level management
Project / Process
Handle specific technologies within projects
Contribute to HLD, LLD, Implementation and test plans
Participate in technical audits
Identify opportunities for automation, standardization and stabilization of environment
Understand technical requirement and translate into design
Lead TIP initiatives and coordinate with CoE for the implementation of the same
Prepare/update/review run books/SOP/knowledge articles on specific technology areas
Plan Prepare and execute change process and change implementation and standardize the change process

Contribution to reducing COD by performing the following

Left shift,
Identifying and driving the CSI and automation initiatives
Prepare templates, checklist and guidelines on Due diligence, Transitions and KT
People / Team
Enabling the L1/L2 team members to enhance their skill sets
Deliver technology training through Academy and/or within project group for technologies/ tools
Participate in recruitment and act as a buddy to new hires
Proactively support team building and on boarding efforts via mentoring contributions
Contribute to knowledge management activities by creating case studies, technical artifacts, and reference architectures related to your technical domain

Technical Skills

SNo Primary Skill Proficiency Level * Rqrd/Dsrd

1 Service Now PL2 Required

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 13th Apr 2020

Key Skills:

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