• Informatics Technical Specialist Jobs in Thailand

  • Abbott India Ltd
  • Thailand
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

JOB DESCRIPTION Ensures all IT projects are delivered and executed as per Statement of work (SOW) to meet the customer expectation and vision
Assists in the preparation of statement of work documents, ensures that all relevant information is recorded
Specifies the appropriate hardware solution for our IT solutions and where appropriate liaises with third party IT hardware providers
Performs initial workflow analysis prior to onsite deployment activities
Performs the software installation and configuration (including OS, application and database)
Delivers structured software application product training to the end user
Provides comprehensive support for all entire IT solution Support may be delivered by telephone, remote access or on-site
Achieves consistent high level of customer satisfaction as measured by NPS
Supports the sales team to manage all post-sales IT activities and provide expert knowledge
Maintain and develop new business with existing customers throughout their contract by optimising our IT products and quality of service
Use customer contact activities tools and systems, and update relevant information held in these systems
Supports the commercial procurement process by assisting in the provision of technical information and responses
Work in a safe and environmentally responsible manner

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Healthcare, Manufacturing/Industrial
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 15th Jan 2020

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