• Implementation Engineer Solution Integration Jobs in Mumbai,India - 26175672

  • Alepo Technologies Pvt Ltd

Job Description:

Implementation Engineer Solution Integration | Location Mumbai & Pune Purpose of the Role

You are the face of Alepo while at customer locations You along with project team scope, install and configure Alepo products and solutions, which helps the customers accomplishing its business objectives

Skill Set

Education

BE/BTECH in Computer Science/Computer Engineering/Electronics/Telecommunications from an accredited college or technical institute

Industry Experience

3 Years

Responsibilities

Configure Alepo products as per business requirement in a local lab, staging and production systems
Install/deploy patches in coordination with the R&D team
Understand product functionality and use to drive customer-based solutions
Report issues to R&D on Jira with details of logs, thread dump, DB dump along with an appropriate analysis
Involve in an end-to-end implementation Testing and investigating implementation bugs and resolving the same Perform direct customer support via telephone, e-mail, and electronic mechanisms
Write scripts to automate process/procedures
Complete onsite assignments as per expectations
Understand product functionality and use to drive customer-based solutions
Work as a team member, integral to the successful implementation of targeted objectives
Resolve and document product issues
Travel onsite and willingness to stay for short and long-term (1-6 months)
Create a handover document along with support onsite handover team member
Maintain good customer relation
Talk to the customer to find other up-sell opportunity and forward to project manager
Demonstrate a high level of commitments to timelines

Knowledge Areas

Relational database MySQL or Oracle installation and configuration
JAVA/PERL/Shell/Bean Shell scripting on Linux
OS Linux installation and configuration
Product knowledge installation and configuration
Telecom knowledge
Log analysis
Basic networking knowledge

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th Aug 2020

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