• Implementation Consultant II Jobs in Singapore

  • ORACLE
  • Singapore

Job Description:

Implementation Consultant II - 19000L3N

Preferred Qualifications

JOB SUMMARY

An Implementation Consultant Food & Beverage Systems is specifically responsible for the installation, education and project management for the Oracle Hospitality Food & Beverage solutions and its associated interfaces

DUTIES & RESPONSIBILITIES

Install and configure the Oracle Hospitality F&B product suite

Train the application software with a demonstrated understanding of current food & beverage management techniques

Impart specific knowledge related to restaurant operating procedures

Be familiar with and adhere to the latest training and installation standards and procedures

Work with the My Oracle Support (MOS) global support system and Support organization on escalating client issues

Work with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded

Obtain and retain certification in

Current application version

Necessary SQL and technical skills

Active participation in online education and product training courses

Participate in quality assurance of new product and/or version release software when required

Submit timely and accurate project status and other required reporting via current communication method

KNOWLEDGE, SKILLS & ABILITIES

Credentials and Experience

Essential

Previous experience with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products

Tertiary qualification in a Technical

Knowledge of manual Food & Beverage procedures

Familiarity with relational database management systems such as Oracle 12c Database Server is preferred

Knowledge of TCP/IP networks, PCs and troubleshooting techniques

Professional Skills

Analytical problem solving skills

Project Management skills

Strong presentation and interpersonal skills

Superior communication skills, written and verbal

Fluency in Thai and English

Abilities

Ability & credibility to work effectively with the client at all levels of the organization

Proven ability to work unsupervised or as a team member of both the local office team and wider company teams

Creative thinking abilities so experiences and knowledge may be used to create new ideas and think outside the box

A self-starter with initiative, drive and strong desire to succeed

Ability to work under stress

Flexibility with people and time

SPECIAL REQUIREMENTS

Able to work overtime and public holidays as requested

Able to travel extensively and be away from home for extended periods of time

Detailed Description and Job Requirements

Intermediate implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site

Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models Resolve any gaps in functionality Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained Ensure a smooth transition to the new system Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer After go-live , provide technical support to the customer

2-5 years of overall experience in relevant roles Ability to communicate effectively and build rapport with team members and clients Ability to travel as needed

Job Consulting

Travel Yes, 50 PERCENT of the Time

Location Singapore

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
ORACLEarfix

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