• Implementation Consultant - Hotel Systems Jobs in Japan - 25085008

  • ORACLE
  • Japan

Job Description:

Implementation Consultant - Hotel Systems - 190010TQ

Preferred Qualifications

Duties & Responsibilities

Responsible for configuring, training and support hotel system in your region

Responsible for local quality assurance of new product/ or version releases prior to distribution in your region

Ensure familiarity with new releases as they become available

Be familiar with and adhere to the latest configuration, installation, and training standards and procedures

Assist in configuring, installing, and training the Hotel Systems product suites and associated interfaces for selected strategic projects when required

Liaise with subject matter experts in the regional office on client requests for enhancements & development

Work with the support teams to ensure service level requirements are exceeded

Work with the customers to ensure that contractual service expectations are exceeded

Other Requirements

Willing to work overtime and holidays as requested

Able to travel extensively and be away from home for extended periods of time

Willing to work with a wide variety of cultures

Currently hold a valid passport

Knowledge, Skills & Abilities

Essential Minimum one year experience installing/configuring/supporting Hotel Systems software products in the Asia Pacific region

Or

Implementing other hospitality products

Degree in a Technical, Hospitality or Business or Marketing field

Professional written and spoken Japanese and English

Experience in Microsoft suite of products in particular, Outlook, Excel, Word, Project and PowerPoint

Desirable Previous experience with alternative automated Front Office Management Systems

Knowledge of manual hotel operating procedures

Knowledge of Opera, Fidelio & MICROS products an advantage

Familiarity with Windows Operating System and Oracle 11g

Basic working knowledge of Networks, PCs and troubleshooting installation issues

Professional Skills Analytical problem solving skills

Project Management skills

Strong out-going personality and confident presentation skills

Superior communication skills, written and verbal
(Must be fluent in English, second language an advantage)

Strong interpersonal skills with the ability to earn respect from both internal & external customers

Abilities Ability to work effectively with both our internal & external customers at all levels of the organization

Detailed Description and Job Requirements

Intermediate implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site

Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models Resolve any gaps in functionality Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained Ensure a smooth transition to the new system Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer After go-live , provide technical support to the customer

2-5 years of overall experience in relevant roles Ability to communicate effectively and build rapport with team members and clients Ability to travel as needed

Job Consulting

Travel Yes, 75 PERCENT of the Time

Location JP-JP,Japan-Tokyo

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th May 2020

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