• Ireland
  • Save Job
  • 10 - 13 Years
  • Posted : above 1 month

Job Description:

Define, implement and execution of company wide Business Continuity incident management plans, Business impact analysis and recovery planning, Oversee testing by business and technology functions, Training and awareness functions, Attend and present on BCP conformity / risk at relevant governance committees

This is an opportunity to join a dynamic and innovative company that plays a prominent role in the Transfer Agency business in Ireland As part of the role you will be responsible for implementing the business continuity programme and management with the following responsibilities

Support allocated business areas in developing Business Impact Analysis documents and recovery plans, including crisis management teams Ensure these tools are effective and address business requirements
Provide guidance on the testing of continuity plans covering loss of site, staff, business applications, internal and external dependencies in line with Company planning standards
Complete regular conformity data analysis for assigned business units to understand and gain feedback from continuity contacts regarding gaps and weaknesses
Increase understanding of appropriate solutions in line with criticality of business operations, and provide guidance to business groups
Serve as a team on-call controller for incident management and support the company Crisis Management Teams including scheduling crisis conference calls, supporting emergency communications, preparing and distributing status updates, ensuring execution of action items, and creating post-incident reports, etc

The successful candidate will be expected to

Provide ongoing monitoring of developing situations
Be able to support incidents of both a physical and technological nature working with appropriate Subject Matter Experts (SME)
Be able to provide quick and accurate internal communications during business incidents
Must be willing to provide support for incidents outside of office hours in line with possible disruptions
Support simulation exercises and training and awareness initiatives
Develop understanding of in house Business Continuity Planning Tool in order to business areas and ensure effective recording of plans and test results
Provide a proactive approach in the analysis of any material organisational changes that could have impacts on business areas continuity plans
Provide support and BU guidance for technology recovery exercises
Raise risks and issues where appropriate in the Issues Management Tracking Tool and tracking known issues to resolution in a timely manner
Produce MI, reporting and input to dashboards and executive summary reports as required
Lead / support ad hoc business continuity projects as required
Support internal audit requests
Support related programmes by collaborating with Subject Matter Experts on third party risk management, corporate information security and recovery and resolution and resiliency planning
Build strong relationships with the Business and members of the Business Continuity community across the IFDS business
Contribute to client due diligence requests and deliver client presentations
Ensure management attention and adherence to CIS and other Risk assessments and feed into internal Risk Programmes

LEADERSHIP

As a member of the Business Governance operational management team, contribute to the leadership of IFDS Ireland as required

Exercise sound decision making Take into consideration all the factors and assess each situation effectively

Create an environment that is flexible and adaptable to Change

Initiate and oversee tasks within a continuous improvement drive to ensure that processes are efficient and seen as customer focussed and quality driven

Adhere to company values of Professional, Accountable, Client Focused, Excellence and Leadership in all tasks and interactions

Ensure participation in the completion and implementation of department wide projects as required and lead local team initiatives as required

CLIENT SERVICING

Build and develop a strong client relationship management discipline

Continually look for opportunities to enhance the client service experience and prevent client issues arising

Foster an environment where procedures and policies are adhered to and procedural changes are introduced to enhance the performance of the group

Ensure that teams are meeting deliverables and provide support to ensure that goals are met

RESOURCE MANAGEMENT

Identify and secure resources required by the department and ensure effective utilisation

Actively support the overall organisation and Transfer Agency Training Plan

Utilise management information to assist in managing both business expectations and internal resources

Focus on development opportunities for your direct reports and ensure a focus on non-operational management within the department

Using corporate HR tools, actively participate in the performance appraisal process and monitor overall timeliness of completion for the entire team with your direct reports

CHANGE CONTROL/ PROJECT MANAGEMENT

Responsible for timely acknowledgement of change requests

Respond to internal and client queries on requests for support ad hoc dealing events

Participate in relevant internal & external Steering Group meetings where appropriate

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking, Financial Services/Stockbroking
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 16th Jan 2020

Key Skills:

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