• IBM Netcool Professional - ITSM Jobs in Gurgaon,India

  • Macropace

Job Description:

JD

1) Strong Knowledge of Event management policies

2) Good understanding of Mater agent technology

3) Knowledge of different types of correlations

4) Onboarding of a new server or creation of new policies for monitoring

5) Modification in existing policy & correlation rules as per business requirements

6) Handling basic queries raised by the operations team or customer

7) Basic knowledge on Unix and Windows Operating Systems

8) Knowledge of scheduling reports as per business requirements

9) Good Scripting experience ( SQL, PERL, BIRT, TCL, Expect, ksh, csh, Java Scripting)

10) Good hands-on experience on core java, MS SQL application server, SQL, PL/SQL, JDBC, Web Services

11) Excellent analytical and troubleshooting skills

12) Very good communication skills Excellent customer service skills a must

13) Ability to deal with partners and peers located worldwide

12) Knowledge of ITSM processes

Profile Summary:

Employment Type : Full Time
Functional Area : Other
Salary : Not Mentioned
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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