• Romania

Job Description:

At IBM, work is more than a job - its a calling To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better, but to attempt things youve never thought possible Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so, lets talk

Your Role and Responsibilities
The Technical Support Professional intern will be responsible for the maintenance and support of application systems currently running on various platforms, such as Mainframe, Client Server and WEB
The following skills are required in addition to IT related skills application knowledge of the client business process,
Communication skills with end users,
Understanding the end user issues/concerns;
prioritizing issues for resolution,
Maintain/improve the quality of the application systems in terms of the running environment such as program library management and the creation of associated documentation,
Report the application maintenance status to the client in terms of change and problem management,
Address questions raised by end users,
Client IT individuals or help desk,
Determine/resolve problems reported from end users,
system operators and help desk,
Creation of SLA reports as well as improvement plan to maintain SLA, and Propose optimization of the business process efficiencies associated with IT technology

Required Technical and Professional Expertise
Basic database understanding (how it works, query interpretation, query writing)
Ability to interpret/analyze code and application logs in order to troubleshoot errors
Problem solver, customer oriented
Ability to analyze, synthesize and make decisions under deadlines
Strong communication skills
Teamwork skills
Negotiation skills, diplomatic
Flexibility for travel (during knowledge transfer 50 PERCENT and up to 15-20 PERCENT after)
Willing to do on call support (from home)

Preferred Technical and Professional Expertise
Experience in the following Windows Server 2008/2012
Oracle SQL / MS SQL, Oracle PL/SQL, Oracle V112
MS SQL Server 2008 R2, MS SQL Server 2012
Knowledge of AIX V71
Programming skills Oracle Java RT / Java 2 SDK Standard Edition V16 or higher, Perl
Programming skills Oracle-SQL, MS SQL 2008
Knowledge of Webtrends Analytics 9 or higher
NET / C#, C knowledge

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the worlds economy IBM Services partners with the worlds leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence

Your Life IBM
What matters to you when youre looking for your next career challenge

Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge Join us, not to do something better, but to attempt things you never thought possible

Impact Inclusion Infinite Experiences Do your best work ever

About IBM
IBMs greatest invention is the IBMer We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application

Being You IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

Preferred Education Bachelors Degree Commissionable No

Key Job Details CountryRO
CategorySoftware Development & Support
Required EducationBachelors Degree
Position TypeIntern
Employment TypeFull-Time
Contract TypeFixed Term - Short Term
Req ID274950BR

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 22nd Jul 2020

Key Skills:

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