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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Host / Hostess - Rundle Lounge (Permanent Full Time)

Primary Location Canada-Banff-The Fairmont Banff Springs

Employee Status Regular

Host / Hostess - Rundle Lounge (Permanent Full Time) An integral part of the Rundle Team, in a fast paced upper echelon of dining Flexibility is required to work a variety of morning, afternoon and evening shifts including weekends

Hotel Overview For over 130 years, Fairmont Banff Springs has built a distinct and iconic reputation With 757 guest rooms, world-class golf and spa experiences, 78,000 square feet of expansive conference facilities, and one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career This is a vibrant workplace with tremendous growth and mentorship opportunities; a place for colleagues who aspire to deliver amazing guest service, learn, grow and innovate

The Rocky Mountain lifestyle doesnt disappoint Just a 90 minute drive from Calgary, Banff uniquely blends a community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike Its all at your doorstep; this year-round, mountain culture offers true worklife balance in one of Canadas most spectacular destinations Our welcoming community is cultural, and dynamic

Summary of Responsibilities

Reporting to the Rundle Lounge Manager and/or Supervisor, responsibilities and essential job functions include but are not limited to the following

Consistently offers professional, engaging and friendly service
Completing opening and closing duties, ie daily cleaning, dining room preparation, moving and arranging tables and chairs, reservation bookings, confirmations and cancellations, coordinating FOH and BOH with regards to services, guests, allergies, VIPs, etc
Meet, greet and seat guests and coordinate with other colleagues and MOD regarding preferences, allergies and special occasions
Working in a team atmosphere to provide exceptional service, directing flow of guests to maintain effective pacing with seating
Hands on involvement with building and following daily floor plans with forecasted guest levels
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Prioritizing and completing multiple tasks simultaneously
Participating in ongoing learning opportunities and enhancing their skills, abilities and professionalism for personal growth and development
Strong interpersonal and problem solving abilities
Maintaining extensive knowledge of outlet operations and menus
Providing phenomenal guest experiences resulting in lasting memories for our guests
Other duties as assigned


Previous experience in a fast paced restaurant is an asset
Possess Alberta Pro-serve Certification
Previous Open Table or similar reservation system experience an asset, but not required
Knowledge of food, wine, and beer is an asset
Ability to focus attention on guest needs, remaining calm and courteous at all times

Perks Subsidized staff housing, competitive benefits, daily duty meal in our staff cafeteria, employee travel program, food & beverage/fitness centre/spa/golf discounts, competitive extended benefit plans (medical, vision, dental) and employee assistance program

Physical Aspects of Position (include but are not limited to)

Constant standing and walking throughout shift
Occasional kneeling, pushing, pulling, crouching and lifting

Visa Requirements Must be legally eligible to work in Canada The hotel is unable to assist candidates in obtaining Canadian work authorization

APPLY TODAY Whether youre launching your career or seeking meaningful employment, we invite you to visit wwwfairmontcareerscom to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!


At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations And we know that, to offer our guests the best, we first need to offer our employees the best Thats why youll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like Londons The Savoy, New Yorks The Plaza, and Shanghais Fairmont Peace Hotel Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program An exciting future awaits!

Job Level Colleague

Schedule Full-time

Job Number BSH05034

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Functional Area : Hotel/Restaurant
Role : Food & Beverage
Salary : As per Industry Standards
Deadline : 23rd Jan 2020

Key Skills:

Company Profile:

Fairmont Hotels & Resortsarfix

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