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  • 0 - 4 Years
  • Posted : above 1 month

Job Description:

Job roles Resolve Customer queries and Complaints  Troubleshooting of technical issues related to customers services Assist the customers on queries regarding their Products and Services Ability to analyze information and evaluate results to choose the best solution and solve problems Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly Evaluate error on audits and conduct remediation training with associates Essential Skill Set Required Good communication and interpersonal skills Ability to quickly and efficiently assimilate process knowledge Professional in conduct/behavior, appearance and communication Understanding of web technology and cable setup Must be reliable in terms of attendance and timing Timings 1000 AM 700 PM Venue eClerx Services Limited, Chandigarh 1st and 2nd Floor, Towers A & B, DLF Info City Developer, Rajiv Gandhi Chandigarh Technology Park, Kishangarh Chandigarh Contact Person Amandeep Singh Contact Number 7973907776

Profile Summary:

Employment Type : Full Time
Industry : IT-Software, Software Services
Functional Area : ITES , BPO , KPO , LPO , Customer Service , Operations
Role : Associate/Senior Associate -(NonTechnical)
Salary : INR
Deadline : 19th Jan 2020

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