• Hiring for the Position of Assistant Manager Sales Plus Service. Jobs in Mumbai,India

  • Vaibhav Tech Solutions Pvt.Ltd

Job Description:

Objective of Role   An Assistant Sales plus Service Manager will be responsible for generating sales and maintaining the service and maintenance of the company

Job Location  Mumbai

 

DUTIES & RESPONSIBILITIES

 

 



  1. Planning PM prepare 52 Week calendar for each client, Completing PMs in time, Updating equipment database for each client, Analyzing PM reports and suggest good practices, Getting customer feedback for service

  2. Business Unit Profit & Loss deliver Sales, Gross margin and Gross Profits as per Annual Business Plan, Break Down & Service, Intime performance ,Service Response & Resolution Time, Keeping and Maintaining all complaint and resolution records, Small Works project management process

  3. Complaints Handling recording all the complaints, Assign manpower according to nature of complaint ,Resolution of complaint within SLA, Updating the client and our database after resolution, Analysis of complaints and taking corrective measures to avoid recurrence, Managing stock for AMC material

  4. Attend client meetings, Adding value to the services rendered

  5. Billing Follow up for outstanding payments, Planning sheet for billing, Submission of bills on time with all supportive documents, Payment follow up

  6. Knowledge Identify the Training need for Team members, Conduct & coordinate for training program, Get thorough technical knowledge of the system we are maintaining Get trainings if required, Share knowledge with team members If required assist them

  7. Manpower management consider the work load for each engineer, technician and accordingly assign work, Monitor each person is doing assigned work in assigned time slot, Maintain discipline, Give requirements to P&L head regarding new requirements ,Take 1st round of interview ,Design set of questions for interview, Give requisition for uniforms, shoes, tool kit ,safety gears as required





 

NOTE Candidates from Electronic security (CCTV,Fire Alarm system,Access Control system) background can only apply 

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Engineering/Projects, Manufacturing/Industrial
Functional Area : Production/Manufacturing/Maintenance/Packaging, Sales/Business Development
Role : Engineering,Corporate Sales,Technical Sales
Salary : Rs 3.00 - 10.00 Lacs p.a.
Deadline : 18th Feb 2020

Key Skills:

Company Profile:

Company
Vaibhav Tech Solutions PvtLtd


Address
Pune Gera Junction Marvel Vista Kondwa


Contact Details
++91-9325142664


Executive Name
Priyanka Vishwakarma


Perks
Lucrative Incentives, Stable company, Great place to work
We have a rich experience of 20+ years in the field of Electronic Security, Low Voltage (LV / ELV) Systems, Life safety systems like Fire Alarm and Fire Fighting (Gas based fire suppression, sprinklers & Hydrant systems) and Integrated Building Managements Systems (IBMS) We are serving a large pool of satisfied customers through Turnkey project delivery as well as through Annual Maintenance Services (AMCs) and Value Added Services like Surveillance operations We strongly believe in product Quality and Customer satisfaction and to achieve both we aim to deliver the best available in market every time This has helped us establish the long term relations with our customers has helped us expand our operations across India

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