• Save Job
  • 0 - 1 Years
  • Posted : above 1 month

Job Description:

We are hiring for Back-Office Executive

Skill Required



  • Excellent communication skills

  • Problem solving skills

  • Ability to manage customer relationships, their expectations (and define

  • acceptance criteria), and to understand requirements of business and

  • customer to ensure they are translated into technical delivery benefiting

  • Customer Satisfaction

  • Hands on experience of EXCEL


Roles & Responsibility


  • Managing Customer emails, Activations, Invoice related issues & back-office operations

  • Incident Management for resolving queries with different IT teams

  • Maintains daily issue tracker

  • Completion of cases with highest quality standard

  • Manage Escalation of technical issues

  • Coordination with cross functional team

  • Working as part of the team to ensure the department offers World Class

  • Customer Service at all times




  • Excellent Communication Skills in English & Hindi Mandatory

  • Graduate / Undergraduate, Freshers/Experienced both can apply

  • Day shift for Female candidates and Rotational shift for Male candidates

  • Salary upto 16k, with Fixed Bonus

  • Work location - Yerwada


Interested candidates can directly Walk- in for an Interview with updated copy of your Resume & please carry below mentioned documents and grab on Spot Offer !
Pan Card, Aadhar Card, Educational documents, Residential Proof, Experience documents if any
Interview Venue
5th Floor, Building 4, Commerce Zone, Samrat Ashok Path, Yerwada, Pune 411006 |
Regards,
HR-Amrapali
Contact No-2067216202

,

Profile Summary:

Employment Type : Full Time
Industry : Recruitment Services
Salary : Rs 1.0 - 2.0 Lakh/Yr
Deadline : 07th Mar 2020

Key Skills:

Company Profile:

Asian Institute of Oncology Pvt Ltd
Company Profile
Aegis Customer Support Services Private LimitedWe are a leading global business services provider of customer experience management We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution The company is wholly owned by Essar, a USD 35 billion conglomerate For 30 years, we have been the go-to experience creators for global giants across outsourcing and technology Present in 43 locations across 9 countries and with over 40,000 employees, we manage almost half a billion customer interactions every year for over 150 clients across diverse sectors

Would you like to try out these free online tutorials?

People who search this job also searched for the following Keywords

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status