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  • 2 - 4 Years
  • Posted : above 1 month

Job Description:

Hiring for Excecutives(Loan Process)

JD-  only from Debt Consolidation or student loan 

•Communicate with students by telephone and written correspondence to attempt to bring resolution to delinquent accounts

•Comply with the Fair Debt Collections Practices Act (FDCPA) at all times

•Maintain compliance with all federal, state and local collection regulations

•Provide thorough, efficient and accurate notation of account updates and debtor communication for each call/transaction made

•Demonstrate effective skip tracing techniques and process accounts for legal action if deemed necessary

•Fully research options including loan consolidation for government-backed loans and facilitate the application process for the student

•Monitor the status of consolidations throughout the funding process

•Explore all other loan and funding options for both tuition and student loan debt

•Maintain the integrity of client and company at all times

•Maintain compliance with all internal policies and procedures

•Handle and maintain confidentiality of all financial and personal data

•Provide feedback to management concerning possible problems or areas of improvement

•Meet or exceed collection goals


•Previous Student Loan Collections experience required

•Full time position with the ability to work one (1) evening per week

•Willingness to work one (1) Saturday morning per month when needed

•Goal oriented

•Must have 2 years or more of direct phone or in person customer interaction experience

•Strong verbal communication skills with the ability to persuade and negotiate

•Intermediate Computer skills to document calls and navigate software packages, databases and the internet

•Ability and history of maintaining confidentiality and high level of trustworthiness

•Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment


Sal upto 35 K 

Location Delhi




Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Voice Process - International BPO Type
Salary : Rs 2.00 - 3.50 Lacs p.a.
Deadline : 18th Apr 2020

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