Job Description:

Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs 

Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals 

Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support Proficient with systems related to Banking transactions and services 

Controls- Strictly adheres to internal control policies Ensure that the organizations activities are carried out in accordance with all regulatory, legal, and governmental regulations 

Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers Extremely efficient servicing of requests to create a superior customer experience Act as the Single Point of Contact for customers Banking Requirements 

THERE IS NO FIELD WORK

Skills Required 

- Strong willingness to work in Relationship Management; Banking operations and products including investment products 

- Prior experience in Sales preferred but not necessary 

- Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department 

- Must be flexible and understanding in challenging and ever-changing environment 

Eligibility criteria and the selection process 

- Graduates with any discipline(experienced) 

-MBA freshers

- Excellent communication skills both written and verbal 

DAY SHIFT- 9AM - 6PM (Fixed timing) 

Fixed sunday off

OFF on all govt holidays

WORK LOCATION WHITEFIELD

 

Regards 

Jayanthi TR

9986903344

 

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans, Insurance
Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
Role : Any Process - Both BPO Type, Any Process - Domestic BPO
Salary : Rs 1.50 - 3.00 Lacs p.a.
Deadline : 11th May 2020

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