• Hiring for Bank Contact Center-Personal Banker-Mumbai, Inbound Jobs in Mumbai,India - 25322112

  • Hy Fly Consultancy
  • Save Job
  • 4 - 9 Years
  • Posted : above 1 month

Job Description:

Hiring for Bank Contact Center-Personal Banker-Mumbai

Department Service - Contact Centre (Banking & Credit Cards)

Grade Officer / Assistant Mgr

Location Mumbai - Goregaon

A POSITION PURPOSE 

Responsible Service Manager for assigned Preferred & Clients in Contact Center (Banking & Credit Cards)

Manage Inbound Calls & emails to service customers and make outbound calls where necessary

Responds to customers queries, updates customers details 

Manages expectations & other related services offered by RBL Bank to resolves any queries

Primary Purpose

* Ensure all complaints received from Clients are handled appropriately per prescribed procedures 

* Ensure accurate and timely servicing of all transactions with nil error rate

* Ensure adherence to regulatory guidelines

* Execute tasks (end-to-end) covering similar areas, which may be delegated

* Communicate proactive with clients on all important matters

Will be required to actively engage with various parts of the Bank to achieve desired quality results 

 

 


  • Virtual Relationship Manager

    a Must be Graduate/post Graduate

    b Must have experience of More than 1yr in Sales/Telesale/Up selling/Cross selling 

    c Fixed shifts 9 30 am to 630 pm

    d 5 Days working (Two weekly offs one fixed off on Sunday and other one on any week day)

    2 Phone Banking Officer - Outbound (both male and female)

    a Must be Graduate/post Graduate 

    b Freshers will be considered for this role

    c Flexible to work 9 hour shift rotational 24/7 

    d 5 Days working (Two weekly offs one fixed off on Sunday and other one on any week day)




  • Day Shift Sat and Sun Off Bank Job in Thane & Mumbai Salary 24k

    Hy Fly Consultancy

     

    Free Placment / No Registration Charges

     

    Bank Payroll Day Shift Jobs in Mumbai, Navi Mumbai & Thane

     

    Phone Banking / Internet Banking Department

     

                    Inbound Phone Banking Officer & Outbound Phone Banking Officer

                    Receive Calls of the Existing Bank Customers - Solve their banking related queries on                 calls

     

    (related to home loans, personal loans, credit card payments, demat account, savings account, current account transactions etc)

     

                    Make calls to the Existing Bank Customers - Give them reminders for the EMI / Payment                 against Credit Cards due in near future

     

    (Explain them the loss or ill-effects of not making the payments on time & make sure that they soon makes the payment & do not become a defaulter Follow up with them till they make the payments)

     

    Salary 16k to 24k in hand (as per interview, previous experience & document verification)

     

    Work from Monday to Saturday ( Sunday Fixed off / Alternate Staurday Working & Other Bank Holidays Provided)

     

    It is not a Field Job or Sales or Marketing job

     

    Employees will work on the payroll of Banks directly & will work in the premises of the Bank itself - ie the HO wher the phone banking department operates in Mumbai, Navi Mumbai & Thane

     

     

     

    Please suggest referneces to friends in need of job or share their details with us

    Banking Customer Service Jobs in Andheri, Malad, Thane, Vashi & BKC

    Graduate / Post Graduate can apply

    Fresher / Experience can apply

     

    Job Location Vashi, Malad, Andheri, Thane, BKC, Dadar & Tardeo

    Skills Required Fluent English, fresher, experience in bpo, inbound, outbound, telesales, collection,customer care, customer service, voice process

    No Field Job / No Back Office Job / No Front Office Jobs for Fresher

    Job Profile


  • Customer Service

  • Inbound

  • Outbound

  • Verification

  • Welcome Calling





  • Urgent hiring for phone banking for a leading banking organization
     

    Designation  - Assistant Manager/ Virtual Relationship Manager

    Experience - 0 to 3 yrs

    Salary - Negotiable

    Location - Mumbai (Thane West)

     



     

     1 Virtual Relationship Manager


  • Must be Graduate/post Graduate

  • Must have experience of More than 1yr in Sales/Telesale/Up selling/Cross selling 

  • Fixed shifts 9 30 am to 630 pm

  • 5 Days working (Two weekly offs one fixed off on Sunday and other one on any week day)
  • 2 Phone Banking Officer - Outbound (both male and female)


  •  Must be Graduate/post Graduate 

  •  Freshers will be considered for this role

  •  Flexible to work 9 hour shift rotational 24/7 

  •  5 Days working (Two weekly offs one fixed off on Sunday and other one on any week day)





  •  

    Experience


  • work 2 years

  • Relevant work 2 years




  • Education


  • Bachelors




  • Location

    Location Andheri

    Fresher Graduates are welcome

    Salary upto 30 k

     

    If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

    8080126356-Pooja

     

    Or email your resume on  with subject Line Phone Banking Officer - Bank Payroll

    Hy Fly Consultancy

    Free Placement / No Registration Charge

    Phone Banking Officer with Multiple Banks & BFSI Cos 

    BPO VOICE

    Banking Voice Process

    Inbound Customer Service (VOICE PROCESS)

     

    Location MUMBAI / Navi Mumbai / Thane

    Jobs Description  


  • Any Graduate Fresher can apply

  • Sal upto 22K Inhand

  • Unlimited incentives you can earn

  • Day shifts

  • Free meals

  • Other Benefits + Allowances

  • GREAT OPPORTUNITY FOR FRESHERS ESPECIALLY




  • Hiring on Bank Payroll

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Any Process - Both BPO Type, Banking -General
    Salary : Rs 1.80 - 3.80 Lacs p.a.
    Deadline : 03rd Jun 2020

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