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  • 2 - 4 Years
  • Posted : above 1 month

Job Description:

In- depth knowledge and working experience on Exchange 2007, 2010 and 2013, Skype for business
Candidate should be capable of handling team members, mentor them and be the technical point of contact for internal and customer
Monitor, Administer, Troubleshoot and provide L1/ L2/ L3- Server Level of support for Email infrastructure hosted on Microsoft Exchange Server 2003/ 2007/ 2010/ 2013, O365 and Google Apps for a user base spread across multiple environments and time zones
Troubleshoot and administer the Exchange Active Sync (EAS) environment for multi- thousand devices that are managed through Good Mobile
Responsible for Incident Management ie troubleshooting and leading critical or urgent issues on email and mobility infrastructure, and driving them to resolution as per the agreed SLAs with customer
Manage Exchange Load Balancer (KEMP Load Balancer & WNLB)
Managing of Email gateways Cisco Iron Port
Performing successfully configuration changes to the infrastructure within the defined maintenance schedules Eg OS and Application Patches, Roll- Ups, Upgrades, etc
Perform duties such as Setting up Mailboxes, Device Enrollments / Mailbox Restorations - Disaster Recovery / Redundant Environment Setup / Configuration / Administration, Scripting Languages PowerShell
Support Knowledge Management initiative and assist Problem Manager with creation of SOPs/ KBs for Known Error Database
Keeping updated with the latest features and solutions for the products supported, and up- skilling as and when Program demands
Ensure 24x7 availability and ready to do rotational shift Candidates Profile
Good communication Skills and flexibility to work on client side
Flexibility to work in 247 work environment
Positive & passionate to explore emerging technologies day by day
Analytical thinking and innovative work approach
Should be Bachelor/ Master Degree holder in relevant technology
Should be flexible with travelling
Good organizational skills, the ability to handle a variety of tasks and priorities at the same time
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Profile Summary:

Employment Type : Full Time
Industry : Internet / E-Commerce
Salary : Not Disclosed
Deadline : 03rd Jun 2020

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