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  • 0 - 5 Years
  • Posted : above 1 month
  • Openings : 40

Job Description:

Are you fresher, ready to step into the corporate World?
Join Hermes i Tickets in your Career Journey to take yourselves to the next level

About Us

    Hermes is India's No 1 Retail Assisted E-Commerce network with more than 100000 locations across India and more than 11000 locations on the Philippines as well as retail partnerships in Indonesia & Malaysia Hermes retail points provide services such as money transfer, bill payments for e-commerce and utilities, travel and insurance payments, and many more    

Job Description
To take inbound calls and resolve customer queries
Handle email queries, when needed
To maintain TAT in resolving queries as per internal process
Daily reporting and call tracking
Maintain call quality as per company standards

Qualification Any diploma / Degree (Arrears can also apply)
Required Skills
Should be fluent in Hindi
Basic Computer knowledge like Excel
Shift Female General Shift (930am to 630pm)
Male - Rotational Shift


Profile Summary:

Employment Type : Full Time
Industry : Banking/Financial Services/Broking
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Role : Associate/Sr. Associate -(NonTechnical)
Salary : 150000.00 - 250000.00
Deadline : 09th Feb 2020

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