• Helpdesk Associate Jobs in Bangalore,India - 23844818

  • NTT Data Vertex Software Inc.

Job Description:

At NTT DATA Services, we know that with the right people on board, anything is possible The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here

NTT DATA Services currently seeks a Helpdesk Associate to join our team in Bangalore, Karntaka (IN-KA), India (IN)

For more than 25 years, NTT DATA Services (formerly Dell Services) and SAP have collaborated to deliver hundreds of solutions for our clients across many industries to achieve better, faster and more sustainable business results with high performing, end-to-end and standards-based solutions From strategic planning and implementation, to application management, outsourcing and the cloud, our global team of SAP professionals keep our client businesses running smoothly with proven methodology and innovative solutions for SAP transformation, modernization and management

NTT DATA Services currently seeks a Client Tech Support Associate to join our team in Bangalore

-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email Activities include recognition, research, isolation, resolution, and follow-up steps

-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

-Shift Rotational shift Qualification Graduate with minimum 6 months experience in a technical support role

-basic MS troubleshooting

-Basic computer knowledge

-Basic TS on networking

-Basic technical skills for troubleshooting on issues related to computers

Requirements

- 6 Months of experience

- Good Communication Skills

- rotational shift

- Basic Technical TS skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 18th Apr 2020

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