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  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

Responsibilities Providing support for computers, peripherals, and user- related questions Ensuring customer satisfaction driving towards maximized customer service at all times Adhering to all Help Desk system process and procedures, including ticket entry, and generating reports on request Providing user assistance as needed Documenting all support work on a timely basis within the guidelines of the Help Desk Using remote control tools to provide support to remote locations Completing special projects as assigned Qualifications Recent Computer Science College Graduate Superior written and verbal communication skills Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues Comfortable working under pressure,

Profile Summary:

Employment Type : Full Time
Industry : IT - Hardware / Networking
Salary : Not Disclosed
Deadline : 25th May 2020

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