• Help Desk Executive Jobs in Noida,India

  • Mulung Computer Software Pvt Ltd

Job Description:

We have Urgent openings for Samsung Premium Inbound Process for Noida Loc

Interested, eligible candidates can appear for the Walk-in-Interviews scheduled

Time- 1030 am to 430 pm

Venu-

A-6, Building

Noida Sector-16

Customer Service Executive | Customer Service Associate | Customer Service Representative | Customer Service Agent

- Provide exceptional customer support / customer service when communicating and assisting customers Ensure that high quality standards are maintained for all customer interactions and issue resolutions

- Answer inbound calls (No sales & No Target) It is a customer service / customer support role No Sales

- Handle Premium Customers & provide service and solution

- Work with the managers for reports & on product knowledge

- Provide training & support to junior team members
- Resolve tickets over the email / Chat - Analyze customer reported information to identify problems and concerns

- Perform problem research and testing when necessary

- Deliver high quality and timely resolutions to problems

- Initiate follow-up to other service areas when appropriate

- Perform other customer support service duties and responsibilities as necessary

Skills Required

Candidate should have a positive attitude & should be goal oriented

Candidate should have good Communications Both in English/Hindi

Excellent conversational and customer service

Job Requirements

Graduate/ Fresher- Preferably 6month experience

Excellent communication skills Verbal & Written

Good listening skills and strong communication abilities

Shift Timing- 930 am to 630 pm

Location- Noida

Contact Person - Shanu
Contact Number - +91-8709730765/+91-9560659902

Landline-+91-120-4157462

Please WhatsApp on +91-8709730765 In case we are not able to take your calls

Profile Summary:

Employment Type : Full Time
Industry : BPO / Call Center
Salary : Rs 2.0 - 3.0 Lakh/Yr
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Mulung Computer Software Pvt Ltd
Mulung Computer Software is an IT services and solutions provider with offices in USA and India We have state of the art delivery centres in India that leverage a cost-effective delivery mechanism and a wide talent pool catering to a client base consisting of Fortune listed companies
Email mcsofthiringsolutiongmailcom

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